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kezia kyddKK
Open to opportunities

kezia kydd

@keziakydd

I keep administrative, billing, and customer-support work accurate, organized, and on schedule.

Trinidad and Tobago
Message

What I'm looking for

I’m seeking international remote opportunities in virtual assistance, administrative support, customer support, data entry, or billing operations where I can manage accurate, organized work independently.

I'm currently supporting Valencia Church of the Nazarene as Secretary and Shippello (Bahamas) as a Seasonal Billing Invoice Assistant, preparing documentation, coordinating schedules and events, generating invoices, and responding to customer billing requests.

My work is grounded in accurate records, professional written communication, confidentiality, and dependable follow-through. I’m comfortable organizing digital files, updating records, managing recurring tasks, and working independently with minimal supervision.

Beyond administration, I’ve led art-based workshops for more than 100 at-risk youth, supported students with learning disabilities, and delivered customer service in retail settings. I’m seeking international remote work in virtual assistance, administrative support, customer support, data entry, or billing operations.

Experience

Work history, roles, and key accomplishments

SH
Current

Seasonal Billing Invoice Assistant

Shippello

Jan 2025 - Present (1 year 9 months)

Prepared and generated accurate billing invoices and communicated with customers through messaging platforms to process billing requests and provide assistance.

OP
Current

Visual Arts Instructor

Office of Law Enforcement Policy

Jan 2022 - Present (4 years 9 months)

Designed and led art-based therapeutic workshops for at-risk youth, fostering emotional expression and community pride. Collaborated with stakeholders to deliver inclusive programmes.

RN
Current

Floor Assistant & Planning Committee Member

Royalty for the Night

Jan 2016 - Present (10 years 9 months)

Supported over 300 secondary school students in selecting and fitting appropriate graduation attire. Assisted in securing donations to expand available services and event resources.

SS

Student Aide

Sangre Grande Hindu School

Jan 2022 - Jan 2025 (3 years)

Provided tailored academic and emotional support to students with learning disabilities and developmental delays. Worked alongside special education teachers to implement differentiated instruction.

TS

Sales Clerk

Treasures Book and Comic Store

Jan 2017 - Jan 2018 (1 year)

Delivered customer service and literacy support, helping readers access over 500 unique titles. Managed point-of-sale transactions and inventory restocking.

TP

Floor Assistant

Tunapuna Pharmacy

Jul 2017 - Jul 2017 (0 months)

Assisted customers in selecting OTC medication and health products during the July vacation period. Supported pharmacists with stock organization and health information delivery.

Education

Degrees, certifications, and relevant coursework

University of the West Indies, St. Augustine logoUA

University of the West Indies, St. Augustine

Bachelor of Science, Psychology

2019 - 2021

Pursued a Bachelor of Science in Psychology, gaining knowledge in psychological principles and research methods.

UWI Open Campus logoUC

UWI Open Campus

Certificate, Psychology

2016 - 2017

Completed a Certificate in Psychology, building foundational understanding of psychological concepts.

NC

Northeastern College

High School Diploma, General Studies

2011 - 2016

Completed secondary education with six CXC subjects.

Tech stack

Software and tools used professionally

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