KTKevontay Tucker
@kevontaytucker
Systems Administrator skilled in Active Directory, PowerShell, and enterprise support.
United StatesWhat I'm looking for
I am a Systems Administrator with hands-on experience supporting USCENTCOM, USSOCCENT, and USSOCOM environments, providing Tier I–II help desk support in high-tempo and secure mission-critical networks. I administer Active Directory, process access requests via ARS, automate tasks with PowerShell and CMD, and consistently meet SLAs while resolving high ticket volumes.
I have supported 2,000+ users in enterprise settings and 400+ users in deployed environments, completed 150+ tickets within a year, and led projects with minimal supervision. My background includes military communications experience, cybersecurity fundamentals, hardware and cabling expertise, and certifications including CompTIA Security+ and Microsoft Office Specialist credentials.
Experience
Work history, roles, and key accomplishments
Cyber Defense Specialist
125th Fighter Wing / 290th JCSS
May 2022 - Present (3 years 8 months)
Configured military routers, radios, and satellite links; performed point-to-point Cambium radio setups and DSN IP phone tasks; and resolved client technical issues with 100% resolution within standard response times.
Systems Administrator
GDIT
May 2024 - Jul 2024 (2 months)
Supported USCENTCOM enterprise environment for 2,000+ users, administering Active Directory and processing ARS access requests while resolving 150+ tickets in a year and meeting SLA/compliance requirements.
Information Technology Intern
City of Riviera Beach
May 2024 - Jul 2024 (2 months)
Provided help desk support, re-imaged desktops, configured printers, joined machines to domain, and managed tickets using Asset Tiger while improving ticket resolution and customer service.
Police Technology Intern
City of Riviera Beach
Dec 2023 - Mar 2024 (3 months)
Installed and troubleshot security cameras and recorders, built Ethernet cabling, used Remote Desktop for server connections, and achieved 100% resolution of assigned technical issues.
Police Technology Intern
City of Riviera Beach
Jun 2022 - Oct 2022 (4 months)
Provided remote server and recorder support, performed cabling and camera installations across departments, and communicated status and resolutions to management while meeting deadlines.
Help Desk Technician
USTRANSCOM JCSE
Provided Tier I–II help desk support in deployed environments for SOCOM/SOCCENT, led informal team decisions, mentored personnel, and supported mission-critical systems and user access under high-tempo conditions.
Education
Degrees, certifications, and relevant coursework
1D7XX Cyber Defense Operations Training Program
Military Training Certificate, Cyber Defense Operations
2023 - 2024
Completed the 1D7XX Cyber Defense Operations training program covering foundational cyber defense operations.
Air Force Technical Training School (Client Systems)
Technical Training, Client Systems
2023 - 2023
Completed Client Systems technical training at Air Force Technical Training School focusing on client systems administration.
William T. Dwyer High School
High School Diploma, High School Diploma
2018 - 2022
Completed high school coursework and graduated from William T. Dwyer High School in Jupiter, FL.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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