Kevin Waddell
@kevinwaddell
Experienced video/headend engineer specializing in IPTV, RF transport, and fiber backbone systems.
United StatesWhat I'm looking for
I am a seasoned video and headend engineer with over two decades of on-the-job experience designing, maintaining, and troubleshooting IPTV, RF and fiber backbone systems for regional cable and broadband providers. I have led technical teams, managed headend operations, and executed upgrades for multi-site transport, multicast ingest, encoding/transcoding workflows, and satellite reception.
My hands-on certifications and accomplishments include Arris DAC, Cisco EC-7 and DNCS certifications, fiber-optic backbone design and redundant loop implementations, MPEG and RF troubleshooting, and managing multicast/IGMP transport for distributed headend facilities across the Southeast. I bring practical team leadership, audit/FCC proof experience, and a customer-focused approach to operational reliability and system optimization.
Experience
Work history, roles, and key accomplishments
WWVideo Engineer
Wide Open West
Jul 2014 - Present (11 years 3 months)
Member of a three-person team managing IPTV, PPV and VOD services across the Southeast, encoding/transcoding and transporting video streams and maintaining headend and edge equipment to ensure reliable multicast delivery.
WWHeadend Engineer
Wide Open West
Jan 2011 - Jul 2014 (3 years 6 months)
Oversaw RF/video and CMTS equipment for regional systems, maintained C-band satellite dishes and receivers, and managed upstream/downstream SNR and CNR to improve service reliability.
Technical Operations Manager
Manchester Ga. City Utilities
Apr 2010 - Jan 2011 (9 months)
Managed technical operations for a 500-customer municipal broadband service, led headend and plant upgrades, and performed splicing, noise suppression and customer installations to maintain service quality.
CCDistrict Supervisor
Charter Communications
Jan 2005 - Apr 2010 (5 years 3 months)
Organized and supervised multiple technical teams across offices, managed project execution and capitalized labor, and participated in regional fiber restoration efforts to reduce outages.
CCLead Plant Technician
Charter Communications
Jan 1994 - Jan 2005 (11 years)
Handled plant outage repairs, preventive maintenance, FCC proofs and upgrades, and used TDR/OTDR to diagnose and repair RF and optical issues across the network.
Education
Degrees, certifications, and relevant coursework
Arris DAC Certification
Professional Certification, Video Encoding/Distribution
Obtained Arris DAC certification covering Arris DAC platform builds and troubleshooting.
Manchester High School
High School Diploma, General Education
High school diploma from Manchester High School; foundational education preceding technical and certification training.
Cisco EC-7 Certification
Professional Certification, Network/Video Engineering
Completed Cisco EC-7 certification demonstrating knowledge of Cisco equipment installation and troubleshooting in video/network environments.
Cisco DNCS Certification
Professional Certification, Network/Video Systems
Completed Cisco DNCS certification focused on digital network control systems for video delivery.
Certified Fiber Optic Fundamentals & Restoration (Fujikura)
Professional Certification, Fiber Optics
Completed Fujikura training in fiber optic fundamentals and restoration techniques for backbone and field maintenance.
Certified Pole Climbing Instructor (Hinkle's & McCoy)
Professional Certification, Safety/Field Operations
Certified as a pole climbing instructor, enabling safe field work and training of technicians on pole-top procedures.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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