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Nathaniel Clay

@nathanielclay

MSO Engineer at T-Mobile integrating 5G sites and improving network availability and performance.

United States
Message

At T-Mobile, I work on LTE and 5G site integration, including adding sectors for capacity growth and congestion reduction. I also support 911 validation and site integration.

I test and turn up 10G and 100G links, servers, and cell site routers, and track cell site and AAV availability against market metrics. I also configure IP and VLANs in cell site routers and make STP and SS7 route changes.

At T-Mobile, I lead technician groups supporting failed network element replacements and real-time performance monitoring in the Appalachian area. I also coordinate building maintenance and access with third-party vendors.

Previously, I worked in field support and switching at Samsung / World Star Telecommunications and MetroPCS, including wireless site integration, drive testing, provisioning, and network troubleshooting. My certifications include Anritsu Site Master Line Sweep and Ericsson LTE RBS 6000 Operations & Maintenance.

Experience

Work history, roles, and key accomplishments

BM

Technical Support Engineer

Bellsouth Mobility

Sep 1994 - Apr 2000 (5 years 7 months)

Provided remote support for customer impacting issues and resolved executive level issues with potential FCC consequences. Managed day-to-day customer complaints to ensure long-term commitments.

Education

Degrees, certifications, and relevant coursework

Ashford University logoAU

Ashford University

Bachelor of Arts, Organizational/Project Management

Continuing toward a B.A. in Organizational/Project Management.

BS

Brainerd High School

High School Diploma, General Studies

High school education at Brainerd High School in Chattanooga, Tennessee.

Jackson State University logoJU

Jackson State University

Attended Jackson State University in Jackson, Mississippi.

Chattanooga State University logoCU

Chattanooga State University

Attended Chattanooga State University in Chattanooga, Tennessee.

University of Tennessee Chattanooga logoUC

University of Tennessee Chattanooga

Attended the University of Tennessee at Chattanooga.

Anritsu logoAN

Anritsu

Site Master Line Sweep Certification, Telecommunications

Certification in Anritsu Site Master Line Sweep.

Ericsson logoER

Ericsson

LTE RBS 6000 Operations & Maintenance Certification, Telecommunications

Certification in Ericsson LTE RBS 6000 Operations & Maintenance.

Ericsson logoER

Ericsson

Microwave Operations & Maintenance Certification, Telecommunications

Certification in Ericsson Microwave Operations & Maintenance.

Alcatel-Lucent logoAL

Alcatel-Lucent

BTS OA&M and RMT Certification, Telecommunications

Certification in Alcatel-Lucent BTS OA&M and RMT.

Ericsson logoER

Ericsson

LTE / SAE Overview Course Completion, Telecommunications

Completed the Ericsson LTE / SAE Overview course.

Tech stack

Software and tools used professionally

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