
Kevin Garcia
@kevingarcia4
Medical biller at Nierman Practice Management who verified benefits and supported medical claims for dental providers.
What I'm looking for
At Nierman Practice Management, I verified insurance benefits for dental practitioners and patients, reviewing coverage, patient responsibility, and Medicare benefits. I also supported medical claims and pre-authorization workflows, including the documentation needed for billing.
In earlier roles at Soft-G Net and Solvo Global, I verified insurance eligibility, supported claims workflows, and assisted U.S. patients with medical procedures and appointment coordination. I'm looking to grow into accounts receivable and medical billing, with a focus on accurate claims processing, payer follow-up, and revenue-cycle operations.
Experience
Work history, roles, and key accomplishments
Medical Biller / Benefits & Claims Specialist
Nierman Practice Management
Jan 2026 - Jul 2026 (6 months)
Verified medical insurance benefits for dental practitioners and patients, including DME, outpatient, inpatient, specialist, and surgical coverage. Submitted and supported medical claims for dental providers, reviewed deductibles, copays, coinsurance, and Medicare coverage, and supported pre-authorization and claims workflows.
Customer Service Representative
Worldwide BDC
Aug 2023 - Sep 2025 (2 years 1 month)
Managed 60–80 inbound calls per day to schedule vehicle service appointments. Coordinated with service advisors, reducing rework and improving scheduling accuracy, and maintained detailed CRM notes.
Medical Customer Service
Solvo Global
Mar 2023 - Aug 2023 (5 months)
Delivered bilingual support to U.S. patients regarding medical procedures. Assisted with appointment coordination and insurance-related inquiries, and provided pre-visit instructions.
Virtual Medical Assistant / Customer Service
Soft-G Net
Aug 2021 - Jan 2023 (1 year 5 months)
Managed physician calendars and patient scheduling. Verified insurance eligibility and supported pre-authorization and claims workflows, maintaining confidentiality following HIPAA-aligned guidelines.
Education
Degrees, certifications, and relevant coursework
Instituto La Salle Barranquilla
High School Diploma, General Studies
Completed high school education at Instituto La Salle Barranquilla in 2017.
Universidad de San Buenaventura
Bachelor's Degree (Incomplete), Sound Engineering
Completed six semesters of Sound Engineering studies without graduating.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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