Kevin Carl Dela CruzKC
Open to opportunities

Kevin Carl Dela Cruz

@kevincarldelacruz

Dedicated professional with experience in customer service and editorial support.

Philippines

What I'm looking for

I seek a role that allows me to utilize my skills in customer service and editorial support while fostering a collaborative and growth-oriented company culture.

I am a dedicated professional with a strong background in customer service and editorial support. My experience as a Sales Clerk at Super Shopping Market, Inc. honed my skills in greeting customers, answering inquiries, and assisting them in locating items. I take pride in providing high-quality service and ensuring customer satisfaction.

Currently, I work as a Journal Editor Office Assistant at Straive, where I manage email inquiries from editors and authors, provide administrative support to the editorial team, and conduct manuscript quality checks. My attention to detail and ability to handle pressure have been key to my success in this role, allowing me to contribute effectively to the team.

Experience

Work history, roles, and key accomplishments

SI
Current

Journal Editor Office Assistant

Straive (Former SPI Global Inc.)

Aug 2021 - Present (3 years 10 months)

Provides administrative support to the editorial team, manages email inquiries, and checks manuscripts for quality. Responsible for weekly and monthly reporting on journal quality and submission statuses.

SI

Production Assistant

SPI Global Inc.

Sep 2019 - Aug 2021 (1 year 11 months)

Performed quality checks on journals, assisted the production editor with manuscripts, and managed email communications. Responsible for monthly reporting and ensuring high-quality standards in journal production.

Education

Degrees, certifications, and relevant coursework

NT

National College of Science and Technology

Bachelor of Science, Criminology

2012 - 2016

Studied the principles and practices of criminology, focusing on crime prevention, investigation, and the legal system.

Tech stack

Software and tools used professionally

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Kevin Carl Dela Cruz - Journal Editor Office Assistant - Straive (Former SPI Global Inc.) | Himalayas