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Kevin Butcher

@kevinbutcher

Mortgage underwriter at First National Financial LP who raised broker account performance from 15% to 75%.

At First National Financial LP, I review borrower profiles, lending documents, and property risks as an Associate Mortgage Underwriter. I also resolved 95% of broker inquiries and received the Q2 2026 Rising Star Award.

I reactivated more than 15 dormant broker accounts through targeted outreach, raising their average performance metric from 15% to 75%. At Fairstone Financial Inc, I implemented a CRM growth strategy that expanded market share by 12% and analyzed lending data to help reduce delinquencies by 15%.

Earlier, I managed projects and accounts at RGO Products Ltd, where I grew managed account sales from $1.2 million to $1.8 million using a Salesforce tracking system. My earlier architectural work included preparing drawings and permit packages for projects including Green Line Transit.

Experience

Work history, roles, and key accomplishments

Current

Associate Mortgage Underwriter

Current

First National Financial LP

Aug 2020 - Present (6 years 2 months)

Delivered award-winning customer service by proactively resolving 95% of broker inquiries. Analyzed complex borrower profiles and maintained above-average performance on quarterly internal audits.

Financial Documentation KYC Mortgage Analysis Credit Bureau Analysis Financials Merlin AML Microsoft Office Titles Loan To Value Ratios Appraisal Review Risk Assessment Customer Service Communication Skills Strategic Outreach

Lending Specialist II

Fairstone Financial Inc

Jun 2019 - Aug 2020 (1 year 2 months)

Implemented a new 3-month CRM growth strategy that expanded market share by 12% and improved data accuracy by 25%. Mentored a pod of 4 specialists and analyzed lending data to reduce delinquencies by 15%.

CRM Data Analysis Excel Pivot Tables Regulatory Compliance Client Management Credit Scoring Mentorship Debt Restructuring Credit Enhancement Communication Skills

Lending Sales Advisor

Canada Credit

Feb 2019 - May 2019 (3 months)

Led in-person negotiations with Compliance Management on AML and KYC requirements. Prospected and qualified new lending leads through outbound calls, emails, and referral networks.

Negotiation AML KYC Prospecting Outbound Calls Email Referral Networks CRM Needs Assessment Loan Products Portfolio Risk

Project and Account Manager

RGO Products Ltd

Mar 2017 - Jan 2019 (1 year 10 months)

Coordinated and managed an onsite construction team of 5–10 staff to deliver projects in line with client requirements. Grew managed account sales from $1.2 million to $1.8 million by implementing a new Salesforce tracking system.

Project Management Team Leadership Salesforce Microsoft Project Budget Management Client Relations Cross Functional Collaboration

Intermediate Designer

Sturgess Architecture

Nov 2016 - Mar 2017 (4 months)

Produced working drawings for engineering transit track alignment for the Green Line Transit. Created 3D visualizations and detailed working drawings using Autodesk AutoCAD and Revit.

Autocad Revit 3D Visualization Working Drawing Technical Documentation Construction Permits

Architectural Technologist

Zeidler BKDI Architecture

Jul 2016 - Sep 2016 (2 months)

Prepared Building Development Permit Design packages for planning approval for residential and commercial projects. Coordinated architectural design information with structural, MEP, and specialist consultants.

Autocad Revit Building Codes technical drawings Permit Applications Coordination

Architectural Technologist | Project Manager

DMWR Architects Ltd

Jul 2013 - Jun 2016 (2 years 11 months)

Prepared technical drawing packages for onsite project meetings and construction details. Authored budget estimates that saved the company 20% annually and led teams of 3–4 members.

Autocad Revit Microsoft Project Technical Writer Budgeting Project Management Team Leadership Construction Drawings