kevaughn walker
@kevaughnwalker
I keep business-critical banking systems stable through incident response, automation, and application support.
PolandWhat I'm looking for
IT Operations specialist , csirt
Experience
Work history, roles, and key accomplishments
Operated at the intersection of system reliability, security, and automation within a large-scale banking environment, ensuring critical services remained stable, compliant, and resilient. Trusted to handle high-impact incidents, execute controlled changes, and improve operational maturity through automation and disciplined engineering practices.
Provided first and second line application and IT support in a regulated banking environment, handling incidents and service requests. Supported business critical applications using ServiceNow, Active Directory, Microsoft enterprise tools, and Grafana, performing incident triage, access management, and application troubleshooting in line with ITIL processes.
Education
Degrees, certifications, and relevant coursework
vistula university
BSC, Computer engineering
2019 - 2023
Vistula University
Bachelor of Science, Computer Engineering
2019 - 2022
Pursued a BSc in Computer Engineering, focusing on system operations and application support.
University of the West Indies
Bachelor of Arts, Liberal Studies
2017 - 2019
Studied Liberal Studies, gaining a broad academic foundation.
Pre-University School
Caribbean Advanced Proficiency Examination, General Studies
2016 - 2017
Completed Caribbean Advanced Proficiency Examination (CAPE) during this period.
Tech stack
Software and tools used professionally
Availability
Location
PolandAuthorized to work in
Salary expectations
Job categories
Skills
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