Kes User

Lead day-to-day academy operations, programme administration, student services, sales activities and business development initiatives across the Caribbean. Develop and implement promotional and customer-engagement strategies to strengthen brand visibility and support revenue growth.

Monitored student progress, provided classroom supervision and supported the academic and personal development of students. Prepared lessons and delivered instruction in assigned subject areas.

Supported administrative and facilities operations, including communication with service providers, directors, tenants and maintenance personnel. Prepared invoice logs, payment documentation, purchase-order information and requisitions using Microsoft Excel.

Prepared and processed incoming and outgoing correspondence, maintained electronic and physical files and supported payment filing. Screened and initiated telephone calls and maintained accurate administrative records.

Maintained office and Magistrates' Court files and supported general legal-office administration. Arranged meetings and appointments, prepared correspondence and assisted with client communications.

Pursuing a Master of Business Administration in Hospital & Health Services Management, expected to complete in 2026.

Pursuing a Master of Business Administration in Hospital & Health Services Management, expected to complete in 2026.

Completed a Certificate in Health, Safety & Environmental (HSE) Engineering in 2026.

Completed a Diploma in Sales Management in 2026.

Completed a Marketing Masterclass Certificate in 2025.

Completed a Level 7 Diploma in Operations Management & Facilities Management with Project Management in 2025.

Completed a Marketing Masterclass Certificate in 2025.

Completed a Phlebotomy Technician Certification in 2024.

Completed a Level 4 Diploma in Spa Management in 2024.

Completed a Level 3 AET Teacher Trainer qualification in 2023.

Completed a Professional Diploma in Beauty Therapy in 2022.

Completed studies in Educational Psychology & Special Education in 2022.

Completed a Social Media Marketing Certificate in 2019.

Completed selected units for an ABE Level 4 Diploma in 2016.

Completed studies in Peachtree Accounting and Computer Literacy.