Kesia Domingo
@kesiadomingo
Organized virtual assistant with 3+ years supporting operations, CRM, and client communication.
What I'm looking for
I am an organized, tech-savvy Virtual Assistant with over three years of administrative experience across financial services, construction, and hospitality. I manage calendars, email communication, CRM records (Redtail), and support marketing tasks using tools like Canva to keep teams running efficiently.
I have a track record of improving operational workflows, training and coordinating front-of-house staff, and delivering reliable client follow-ups. I seek a stable full-time role where I can apply my attention to detail, adaptability, and project-management tool experience to support team productivity and smooth daily operations.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Haihong Sun
Sep 2024 - Present (1 year)
Manage calendar, schedule client meetings and Zoom webinars, maintain CRM records (Redtail), and handle email correspondence to ensure smooth day-to-day operations for a financial services team.
Hall Staff Supervisor
Annyeong
Feb 2022 - Jul 2024 (2 years 5 months)
Supervised front-of-house staff, trained new team members, coordinated schedules, and addressed customer concerns to improve service quality and operational efficiency.
Receptionist / Administrative Assistant
Sumitomo Mitsui Construction Co.
Mar 2021 - Jan 2022 (10 months)
Managed front desk operations, handled calls and appointments, maintained office files, and supported administrative departments with data entry and document preparation.
Education
Degrees, certifications, and relevant coursework
Imagine Education Australia
Diploma and Advanced Diploma of Hospitality Management, Hospitality Management
2022 - 2024
Completed Diploma and Advanced Diploma of Hospitality Management focusing on hospitality operations and management practices.
Lyceum of the Philippines University
Bachelor of Science, International Travel & Tourism Management
2015 - 2019
Earned a Bachelor of Science in International Travel & Tourism Management with coursework in travel operations and tourism services.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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