At BlazeClan Technologies, I manage and support AWS cloud infrastructure and critical production environments for an Indian Insurance Company, focusing on availability and reliable operations.
I led OS upgrade and migration activities, including Windows Server 2016 to 2022 and Linux OS upgrades, and performed patching using AWS SSM. I also monitor infrastructure with CloudWatch and New Relic and manage SSL/TLS certificate renewals using ACM.
In the Shared Services engagement, I progressed from L1 support to Team Lead, coordinating operations, incidents, and workload distribution. I also supported AWS and Azure changes, assisted with virtual machine migrations, and handled incident management and root cause analysis.
