Keron Jones

Manage and maintain the company website using WordPress and Elementor, create SEO-optimized content and blogs using Yoast SEO, and develop and schedule content across social media platforms. Monitor engagement metrics and campaign performance, support field operations through documentation and operational coordination, and collaborate with leadership to improve brand visibility and client engageme

Handled high-volume customer inquiries and service requests, utilized CRM systems to access records and resolve issues, and provided product, service, billing, and technical support. Maintained accurate customer interaction records and escalated complex cases, working toward customer satisfaction and service performance standards.

Co-managed a consumer electronics and mobile technology business, overseeing sales operations, inventory management, procurement, and product tracking. Created marketing content and customer engagement campaigns, provided technical guidance and after-sales support, and managed daily administrative operations and customer relations.

Utilized AutoCAD to develop and revise technical design drawings, created detailed design layouts based on sketches and project specifications, and verified dimensions and materials for proposed engineering designs. Assisted in preparing finalized technical drawings for project execution.

Developed technical drawings and layouts using AutoCAD, maintained organized design file systems and project documentation, and assisted with design revisions and technical drafting requirements. Prepared finalized drawings from sketches and engineering concepts.

Assisted in preparing Bills of Quantities and project estimates, supported project costing and documentation processes, and maintained organized project records and quantity calculations.

Managed filing and organization of company records, retrieved files and documentation upon request, and assisted with administrative correspondence and audit preparation.

Assisted with project coordination and technical design support, used AutoCAD and other design software, and interpreted project layouts. Conducted site visits, prepared reports, supported site supervision, and performed quality checks during project completion stages.

Provided administrative and technical support for departmental operations, assisted with records management and internal coordination tasks.

Maintained and organized confidential records and documentation, supported administrative functions across various departments, and managed file retrieval and secure document handling.

Assisted with clerical administration and documentation processing, managed leave records and administrative filing systems, and supported departmental communication and dispatch operations.

Earned multiple diplomas and certificates in construction, draughting, engineering skills, and health and safety.

Earned multiple diplomas and certificates in construction, draughting, engineering skills, and health and safety.

Earned multiple diplomas and certificates in construction, draughting, engineering skills, and health and safety.

Earned multiple diplomas and certificates in construction, draughting, engineering skills, and health and safety.

Earned multiple diplomas and certificates in construction, draughting, engineering skills, and health and safety.

Earned multiple diplomas and certificates in construction, draughting, engineering skills, and health and safety.

Earned multiple diplomas and certificates in construction, draughting, engineering skills, and health and safety.

Completed AutoCAD training at levels I, II, and III.