Open to opportunities

kennedy adah

@kennedyadah

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Results-driven project manager with expertise in operations and sales.

Nigeria

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What I'm looking for

I seek a dynamic role that fosters growth, innovation, and collaboration.

I am a dedicated professional with a strong background in project management and operations, currently serving as a Postpaid Manager at Ikeja Electric. My role involves collaborating with cross-functional teams to develop strategic sales plans, achieving a collection efficiency of over 90% in various communities. I have successfully implemented innovative solutions, such as bulk SMS platforms, which boosted prepaid revenue by 17%. My commitment to customer satisfaction is evident in my ability to resolve complaints efficiently, leading to increased customer loyalty.

Previously, I worked as a Project Manager at Lighthouse Consults, where I led a team to deliver projects on time and within budget, resulting in a remarkable 50% increase in revenue. I adopted agile methodologies that enhanced client retention by 80%. My experience also includes academic supervision, where I focused on improving teaching quality and student performance. I am passionate about leveraging my skills in leadership and data analysis to drive organizational success.

Experience

Work history, roles, and key accomplishments

Current

Postpaid Manager

Current

Ikeja Electric

Apr 2022 - Present (3 years 2 months)

Managed postpaid services, achieving over 90% collection efficiency and improving prepaid revenue by 17%. Collaborated with teams to educate communities on energy theft and bill payments, enhancing customer satisfaction through effective complaint resolution.

Sales Strategy Customer Relationship Management Revenue Team Collaboration Data Analysis

Current

Operations Lead

Current

LOAN FC

Jan 2024 - Present (1 year 5 months)

Oversaw operations for a local football club, organizing events and managing resources for sports development. Ensured compliance with club regulations and created a safe environment for youth engagement.

Event Management Resource Allocation Community Engagement Compliance Management

Project Manager

Lighthouse Consults

Sep 2020 - Apr 2022 (1 year 7 months)

Led project initiatives to completion on time and within budget, increasing client satisfaction and revenue by 50%. Implemented agile methodologies and optimized supply chain logistics, achieving significant cost savings.

Project Management Agile Methodology Team Leadership Budget Management

Academic Supervisor

Deskols Academy College

Sep 2018 - Oct 2021 (3 years 1 month)

Supervised academic activities, ensuring curriculum adherence and improving staff delivery quality by 60%. Communicated with parents on student progress and evaluated academic programs to support student aspirations.

Curriculum Development Staff Training Communication Skills

Education

Degrees, certifications, and relevant coursework

University of Benin

Bachelor of Science in Education, Health Education

2010 - 2014

Studied Health and Environmental Science with a focus on Health Education, gaining knowledge in health promotion, environmental safety, and educational methodologies.