Kendall Taylor

Processed high-volume customer transactions accurately using a POS system while supporting a fast-paced grocery checkout flow. Answered customer questions, troubleshot payment issues, and assisted with pricing, coupons, and discounts.

Managed digital marketing operations, using platform insights and data-driven strategies to grow an audience. Ensured brand partnership deliverables met corporate guidelines and legal requirements and created recipe/content centered on food and consumer trends.

Provided remote operations and customer support services, supporting customer needs in an operations-focused role.

Led operations and mentored youth, teaching classes and facilitating workshops while managing group dynamics in a safe environment. Coordinated large-scale recitals and managed front-desk operations including payments and sensitive record updates.

Led daily devotions and facilitated structured activities for students during seasonal breaks. Managed secure check-in/check-out procedures, handled program payments, and performed office duties to support organized record-keeping.

Handled complex vacation logistics including dining reservations and activity bookings. Provided customer service and resolved conflicts for diverse guests while managing financial transactions.

Processed and maintained sensitive patient records in accordance with healthcare compliance and privacy guidelines. Handled high-volume inquiries related to medical scheduling and documentation.

Assessed urgent roadside assistance requests and verified information under high-pressure conditions. Coordinated real-time resolutions and dispatched services to individuals in active emergencies.

Earned a Bachelor of Science in Sociology with a concentration in Criminology from Kennesaw State University.

Earned an Associate of Arts in General Studies from Georgia Perimeter College.