Kelly Henry

Manages a local pet care business offering dog trail walking, pet sitting, and house sitting. Coordinates daily client bookings and handles direct owner communication.

Managed routine office administration, supplier orders, and key business documents. Developed step-by-step guides and contracts to support daily operations.

Managed purchasing administration and maintained daily business records. Communicated with suppliers to ensure orders and deliveries stayed on track.

Coordinated client bookings, schedules, and individual pet care routines. Provided specialized hands-on care for dogs, adhering to medication and feeding plans.

Ran the front reception desk, managed bookings, and handled client enquiries via phone and ezyVet. Processed daily payments and kept confidential patient records accurately organized.

Led daily operations and a twenty-one person team at a luxury safari lodge. Managed stock levels, purchasing, and guest requests while prioritizing clear team communication.

Managed cabin operations and delivered high standard customer service under fast-paced conditions. Handled challenging situations calmly and professionally to ensure safety and comfort.

Completed the Progressive Dog Training Diploma Level 1 in 2023.

Completed a Diploma in Marketing Management in 2000.

Completed matriculation in 1997.