Looking for a job

kellen nyakaisiki

@kellennyakaisiki

Customer service professional seeking to join Uganda Airlines, with experience handling client inquiries, records, and appointment coordination.

Uganda

Message

What I'm looking for

I’m seeking to contribute my communication, coordination, administrative, and customer-service skills to Uganda Airlines as a Chief Customer Services Officer.

At Electoral Commission Uganda, I provided personal and administrative assistance, managing schedules, correspondence, meetings, and records. I also responded to inquiries and coordinated with people across offices.

At Victoria University, Kampala, I supported marketing and communication activities and responded to inquiries from prospective students and other stakeholders. At New Vision Group, I assisted with audio editing, voicing, production, radio shows, interviews, and social media activities.

Experience

Work history, roles, and key accomplishments

Personal Assistant

Electoral Commission Uganda

Jan 2026 - Feb 2026 (1 month)

Provided administrative and personal assistance to support smooth day-to-day operations, including managing schedules, appointments, correspondence, and routine administrative activities.

Administrative Support Scheduling Correspondence Management Records Management Confidentiality Time Management Communication Skills

Marketing Officer

Victoria University

Jan 2022 - Dec 2022 (11 months)

Supported marketing and communication activities to create awareness of university programmes and services, interacting with prospective students, staff, and visitors.

Marketing Communication Skills Customer Service Event Coordination Records Management Report Preparation

Real Estate Marketing / Client Relations

Rafiki Real Estate

Jul 2022 - Jul 2022 (0 months)

Communicated with prospective clients, responded to inquiries, maintained client records, and supported property marketing through various communication and digital platforms.

Client Relations Marketing Communication Skills Customer Service Record keeping Appointment Coordination

Volunteer

Raising Hope International

Feb 2021 - May 2022 (1 year 3 months)

Supported humanitarian activities and community-based initiatives, assisted with risk assessment and organizational activities, and worked collaboratively with team members.

Teamwork Communication Skills Risk Assessment Community Engagement Professionalism

Media & Communication Intern

New Vision Group

Supported audio editing, voicing, production, radio shows, and interviews, and assisted with social media management and digital content activities.

Audio Editing Social Media Management Content Production Interviewing Communication Skills Teamwork

Education

Degrees, certifications, and relevant coursework

Victoria University, Kampala

Bachelor of Journalism and Media Studies, Journalism and Media Studies

2022 - 2025

Pursued a Bachelor of Journalism and Media Studies, developing strong written, verbal, interviewing, presentation, and interpersonal communication skills.