Keletso Dinale
@keletsodinale
Client-focused Client Success Associate driving onboarding, retention, and strong client relationships.
South AfricaWhat I'm looking for
I am a client-focused and performance-driven professional with experience in customer service, administration, and sales support within retail and digital marketing contexts.
I excel at building strong client relationships, managing ongoing client needs, and delivering clear, empathetic communication to resolve issues and support retention. I have hands-on experience with POS and CRM systems and consistently support performance targets through product promotion and engagement.
I am highly organized, proactive, and immediately available for remote roles where I can contribute to onboarding, retention, and long-term client success while meeting KPIs and supporting cross-functional teams.
Experience
Work history, roles, and key accomplishments
Client Success Associate
Clicks Group
Serves as primary customer contact, resolving queries with professionalism and empathy while processing POS transactions accurately and supporting sales targets to drive repeat business.
Education
Degrees, certifications, and relevant coursework
Technical and Vocational Education and Training College
N4–N5 (TVET College), Marketing Management
Completed N4–N5 level studies in Marketing Management at a TVET college, covering core marketing and management principles.
Pampierstad High School
National Senior Certificate (Grade 12), General Secondary Education
Obtained the National Senior Certificate (Grade 12) with completion in 2023.
Availability
Location
South AfricaAuthorized to work in
Job categories
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