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@kelelokololo
Public relations and communications professional skilled in outreach, customer service, and media production.
I am a public relations and communications professional with hands-on experience in community outreach, event coordination, and media production. I bring a practical, solutions-focused approach developed through attachments and temporary roles in district-level public relations units.
I have supported field operations and verification activities, prepared field certificates, and produced reports to ensure accurate program delivery. In communications roles I coordinated publicity, handled customer enquiries, and managed social channels to improve stakeholder engagement.
My technical skills include Microsoft Office, Adobe Master Collection, video and photo editing, and use of bulk SMS tools to support outreach campaigns. I have contributed to measurable improvements in service delivery and complaint reduction through focused customer service and quality-management activities.
I hold an associate-level qualification in broadcasting and radio/television technology and have been recognized in district-level awards for departmental performance. I am driven to apply my communications, media production, and community engagement skills to roles that value clear messaging and measurable impact.
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Work history, roles, and key accomplishments
Kweneng Sub District Crop Production
Jan 2020 - Jun 2020 (5 months)
Measured and verified ploughed/tilled/planted and harrowed field areas, inspected contractor work, prepared field certificates, and submitted reports to the Agricultural Demonstrator.
Kweneng District Council
May 2019 - Dec 2019 (7 months)
Planned and implemented communication action plans, handled customer enquiries and complaints, coordinated events and social media, and reduced complaints by 30% quarterly.
Kweneng District Council Public Relations Unit
Feb 2019 - May 2019 (3 months)
Completed a Public Relations attachment supporting event branding, media coverage, content production and administrative tasks including note-taking and minutes.
Degrees, certifications, and relevant coursework
Associate Degree, Broadcasting and Radio and Television Technology
Completed an Associate Degree in Broadcasting and Radio and Television Technology in 2019.
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