Looking for a job

Keith Johnson

@keithjohnson1

I deliver customer-focused service, build client relationships, and support teams through organized, solution-focused work.

United States

Message

What I'm looking for

I'm seeking an opportunity to apply my leadership, customer service, communication, and relationship-building skills in support of a company's mission and values while helping others succeed.

I've built customer service and relationship-building experience across hospitality, cleaning services, and youth programs.

At Kimpton Cardinal Hotel & Marriott, I provided valet service and strategically parked vehicles to support efficient retrieval and a positive guest experience.

At Oxi Fresh, I informed customers about carpet conditions, set expectations, sold services, created bills, and focused on overdelivering throughout the customer experience.

As a Boy Scouts of America camp counselor and lifeguard, I managed cabins of 8–10 children, organized weekly activities, and helped participants work toward their goals. I hold a BS in Psychology from Winston-Salem State University and earned Eagle Scout recognition.

Experience

Work history, roles, and key accomplishments

Carpet Cleaning

Oxi Fresh

Sep 2025 - Aug 2026 (11 months)

Provided exceptional customer service, built rapport with clients, and informed customers on carpet condition while setting expectations and overdelivering. Created bills with expertise and acquired selling skills.

Customer Service Sales Communication Skills Rapport Building Data Entry Microsoft Office Google Workspace

Valet

Kimpton Cardinal Hotel & Marriott

Nov 2021 - Aug 2025 (3 years 9 months)

Provided exceptional customer service to guests during their visits to ensure the best experience. Strategically parked customer vehicles for efficient retrieval.

Customer Service Communication Skills Multitasking Attention To Detail Solution Based Approach

Camp Counselor | Lifeguard

Boy Scouts of America

Jun 2017 - Aug 2021 (4 years 2 months)

Managed camp cabins of 8-10 children and organized weekly events and activities to help participants reach personal goals. Built rapport with participants to ensure the best experience and support organizational goals.

Leadership Teamwork Communication Skills Multitasking Customer Centricity Attention To Detail Solution Based Approach