keith jara

I’m a bilingual (English/Spanish) administrative and customer service professional with experience in a civil engineering office environment. I’m known for strong attention to detail, reliability, and managing multiple tasks in fast-paced settings.

In my role as an Administrative Assistant at O&S Associates, Inc., I scanned, renamed, and organized engineering project files and AutoCAD drawings into a structured digital filing system. I managed and uploaded cover letters and project documents into internal company systems while maintaining organized records that support easy retrieval and version control.

I regularly communicated with internal staff and clients professionally via phone and email, supporting smooth day-to-day office operations like scheduling and task coordination. I bring a practical, organized approach to keeping projects accurate and accessible.

Outside the office, I built customer service experience as an Assistant Server and Crew Member, delivering high-quality service in high-volume environments. I handled cash transactions accurately, resolved concerns calmly, and followed food safety and cleanliness standards in compliance with company policies.