Open to opportunities

Keisha David

@keishadavid

Message

Dedicated certified nurse aide with customer service experience.

Guyana

Message

What I'm looking for

I am looking for a role that allows me to utilize my nursing skills and customer service experience in a supportive and dynamic environment.

My name is Keisha David, and I am a certified nurse aide with a passion for providing exceptional care and support. I completed my training at the Saint Joseph Mercy School of Nursing, where I gained valuable skills that enable me to assist patients effectively. My education also includes a program in Pre-Medical Sciences, which has further solidified my understanding of healthcare.

In addition to my nursing background, I have experience in customer service, having worked with Teleperformance Guyana Inc. and Qualfon Guyana Inc. as a Customer Service Representative. These roles have honed my communication skills and ability to handle diverse customer needs, making me adaptable in various environments. I am eager to bring my skills and dedication to a suitable position within your organization.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Qualfon Guyana Inc.

May 2019 - Jul 2019 (2 months)

Assisted customers with product and service-related questions, ensuring a positive experience. Handled customer complaints and provided appropriate solutions in a timely manner.

Customer Support Conflict Resolution CRM Software

Customer Service Representative

Teleperformance Guyana Inc.

Oct 2016 - Dec 2016 (2 months)

Provided exceptional customer service to clients, resolving inquiries and issues efficiently. Maintained a high level of customer satisfaction through effective communication and problem-solving.

Customer Service Communication Problem Solving Data Entry

Education

Degrees, certifications, and relevant coursework

Saint Joseph Mercy School of Nursing

Certified Nurse - Aid, Nursing

Completed a comprehensive program to become a Certified Nurse - Aid. The curriculum focused on essential nursing skills and patient care.

Board of Industrial Training

Certificate, Information Technology

Undertook training in Basic Information Technology, covering fundamental IT concepts and applications.

Georgetown American University

Program in Pre-Medical Sciences, Pre-Medical Sciences

Participated in the Pre-Medical Sciences program, gaining foundational knowledge relevant to medical studies.

Saint Jospeh High School

CSEC, General Studies

Achieved CSEC qualifications in five subjects: Mathematics, English Language, English Literature, Biology, and Human & Social Biology. Developed a strong academic foundation across various disciplines.