Keeno User

I'm currently coordinating administrative order management and international suppliers for a Swiss SME delivering B2B LED lighting solutions. I manage proforma invoices, validations, documentation, delivery follow-up, and communication with internal teams and clients.

Previously, I developed and optimized an e-commerce store for a fashion and accessories brand on Hostinger, increasing sales by 20% in six months. I created a social media content plan that lifted engagement by 30% and generated 10% of web traffic, while implementing SEO and analytics to improve conversion and user experience.

I've also led cross-cultural training programs at Erasmus Learning Academy, managed a team of 10 volunteers for humanitarian initiatives, and contributed to local business visibility as a city councillor. My global e-business background combines operations, digital marketing, project coordination, and cross-cultural communication.