Open to opportunities

Keano Hollenbacht

@keanohollenbacht

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Organized IT and delivery operations specialist driving reliable shipping and systems.

South Africa

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What I'm looking for

I seek a technically-focused operations role combining IT systems, cloud or DevOps work, and delivery/fleet management in a collaborative, growth-oriented company.

I am an IT and operations professional with hands-on experience in delivery services, systems design, and fleet management. I combine technical skills in networks, databases and development with practical logistics and customer-facing experience.

At Lucian’s Transport I led IT initiatives and administration, building in-house systems for employee hours, parts management, fleet tracking, and automating payment processes. I also designed and installed depot networks, VOIP, and all technical hardware.

In delivery roles I managed shipping of heavy and bulky items, driver management, geo-location setup, complaint handling and fixing delivery errors, while supporting customer inquiries across phone, email and chat channels.

I pursue continuous learning in cloud and software fields (AWS Cloud Ops, Higher Certificate in Software Development, N2 Electrical System, BSc IT Robotics pending) and bring a practical, problem-solving mindset and strong work ethic to operational and technical roles.

Experience

Work history, roles, and key accomplishments

Current

Shipping and Delivery Support

Current

Heavy and Bulky Delivery Services

Jan 2026 - Present (8 months)

Handled shipping and delivery of heavy and bulky items, driver management, geolocation setup, delivery error resolution and customer complaints to ensure on-time deliveries.

Delivery Operations Driver Management Geolocation Customer Service Complaint Resolution Logistics Coordination

Current

Shipping and Delivery Support

Current

AWS Cloud Ops Engineer

Jul 2025 - Present (1 year 2 months)

Provided shipping and delivery support for consumer goods while contributing to cloud operations tasks; responsibilities included managing deliveries, fixing delivery issues and supporting driver operations.

AWS Cloud Operations Customer Support Monitoring

IT Lead

Lucian’s Transport

Jan 2021 - Aug 2024 (3 years 7 months)

Led design and implementation of company IT systems including employee hours capture, fleet tracking, parts management, VOIP and depot network, improving operational visibility and automation of payments.

System Design Network Architecture VoIP Fleet Management Automation Procurement Linux Windows Administration Database Management

Administrator

Lucian’s Transport

Feb 2020 - Aug 2024 (4 years 6 months)

Managed procurement, payroll and driver compliance including tender procurement, vehicle acquisition, drug screenings, and payments for employees and contractors to support heavy-load operations.

Procurement Payroll Contractor Management Tender Management Compliance

Education

Degrees, certifications, and relevant coursework

Amazon UK

Higher Certificate, Software Development

2024 -

Higher Certificate in Software Development enrolled with Amazon UK beginning 16 August 2024; current position noted as software development related training/employment.