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KC Pandanan

@kcpandanan

Accounts Payable professional in Japan-focused shared services, driving accurate invoice processing and automation for global teams.

Philippines
Message

What I'm looking for

I’m looking for a role where I can own AP (and related AR/OTC) operations end-to-end, meet SLA and compliance expectations, and keep driving invoice-processing automation and continuous improvement with international teams.

I’m an Accounts Payable specialist with over 10 years of experience across business, healthcare, and BPO environments, and a strong track record supporting Japan-focused operations. I validate vendor invoices in InvoiceTrack (IVT), perform 2-way and 3-way matching of invoices, Purchase Orders (PO), and Goods Receipts (GR), and ensure accuracy before transferring documents to SAP for posting. I investigate and resolve invoice discrepancies, system errors, and blocked documents while generating and reviewing AP operational reports and reconciling vendor and balance sheet accounts.

I also bring an automation and continuous-improvement mindset. I’ve improved IVT validation rules to increase straight-through processing, supported OCR scanning accuracy through validation logic (AIScanRobo), and used tools like Oracle Cloud, ServiceNow, EDI, Incorta, and Power BI to deliver timely reporting and service-level outcomes. Across roles (Accounts Payable, Accounts Receivable/OTC, and customer support), I focus on precision, compliance, and collaboration—especially when working with international clients, controllers, and cross-functional teams.

Experience

Work history, roles, and key accomplishments

Boehringer Ingelheim Business Services Philippines, Inc. logoBI
Current

Accounts Payable Specialist

Dec 2024 - Present (1 year 5 months)

Validated vendor invoices in InvoiceTrack (IVT) and ensured accuracy before transferring documents to SAP for posting. Performed 2-way and 3-way matching, investigated invoice discrepancies and blocked documents, and improved IVT validation rules to increase straight-through processing while meeting SLA and financial controls.

Western Digital Storage Technologies (Philippines) Corp. logoWC

Senior Accounts Payable

Aug 2022 - Nov 2024 (2 years 3 months)

Managed PO and goods receipt (GR) processing using 3-way/2-way matching and processed non-PO payment requests in Oracle Cloud from the ServiceNow system. Analyzed AP aging and open GR items, completed monthly vendor and GL account reconciliations, and generated daily/weekly AP reports to support SLAs and continuous improvement.

Nestlé Business Services logoNS

OTC Accounts Receivable Specialist

Jan 2019 - Jul 2022 (3 years 6 months)

Supported process transfer from a third-party provider in Japan to the business center in the Philippines. Handled Japanese clients’ orders by processing requests manually or through automation/EDI on Oracle Cloud and SAP, improved service quality with Japanese counterparts, and mentored newer staff on procedures and tools.

Philippine Red Cross logoPC

Volunteer - First Aid Trainer

Philippine Red Cross

Sep 2010 - Sep 2011 (1 year)

Taught youth basic first-aid and emergency response and supported community seminars to improve first-aid and health awareness. Also improved invoice automation by enhancing AIScanRobo OCR validation rules and decision logic for InvoiceTrack (IVT) to increase straight-through invoice processing with reduced manual intervention.

TeleTech logoTE

General Inquiry Specialist

TeleTech

Jan 2011 - Aug 2011 (7 months)

Provided solutions to international client questions and needs, with a focus on clients from Australia. Delivered comprehensive customer service through efficient, dedicated support.

Education

Degrees, certifications, and relevant coursework

LC

Laguna College

Bachelor of Science in Nursing, Nursing

2006 - 2010

Earned a Bachelor of Science in Nursing from Laguna College. Completed nursing education and prepared for licensure.

JJ

Japan Foundation and JEES

JLPT N2, Japanese Language

2017 -

Achieved JLPT N2 level through the Japan Foundation and JEES. Demonstrated intermediate Japanese language proficiency.

NJ

National Licensure Examination (Japan)

National Healthcare License (介護福祉士資格), Healthcare / Care Work

2018 -

Obtained a National Healthcare License in Japan through the National Licensure Examination. Licensed for介護福祉士資格 (care worker) professional practice.

NP

National Licensure Examination (Manila, Philippines)

National Nursing License, Nursing

2010 -

Obtained a National Nursing License through the National Licensure Examination in Manila, Philippines. Licensed for professional nursing practice.

TESDA logoTE

TESDA

Certified Caregiver, Caregiving

2013 -

Completed TESDA training and obtained a Certified Caregiver credential. Prepared for caregiving duties aligned with Philippine standards.

Tech stack

Software and tools used professionally

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