Kaylin McCoy
@kaylinmccoy
I build accurate, actionable business intelligence reporting from complex enterprise data.
United StatesWhat I'm looking for
At Lumen Technologies, I analyze customer and billing data across enterprise systems, write SQL queries, and build reporting that helps teams act on revenue-impacting account moves. I created a centralized Power BI dashboard that reduced customer preapproval turnaround from two business days to same-day completion.
I improve data quality through root-cause analysis, repeatable validation checks, and clear metric documentation. I've also supported Salesforce-to-SAP S/4HANA migration work and partner across Legal, Credit, Collections, Billing, and IT to turn complex findings into practical recommendations.
Experience
Work history, roles, and key accomplishments
Gathers and analyzes customer and billing data from multiple enterprise systems, writing SQL queries and validating results. Built a centralized Power BI dashboard that reduced customer preapproval turnaround from two business days to same-day completion.
Audited entity records through rigorous research and government outreach to uncover data and compliance gaps, resolve discrepancies, and mitigate risk. Managed complex corporate registration, amendment, and licensing lifecycles across multiple state jurisdictions on strict deadlines.
Managed end-to-end compliance procedures for over 100 corporate entities and their affiliates, ensuring regulatory alignment and risk mitigation. Developed standardized policies and engineered a centralized Excel directory documenting workflows, reconciling entity data, and streamlining renewal procedures.
Education
Degrees, certifications, and relevant coursework
DAMA International
Certified Data Management Professional (CDMP), Data Management
Certified Data Management Professional (CDMP) certification, currently in progress.
Western Governors University
Bachelor of Science, Computer Science
Bachelor of Science in Computer Science from Western Governors University, completed in October 2025.
PeopleCert
ITIL 4 Foundation, IT Service Management
ITIL 4 Foundation certification from PeopleCert, completed in 2025.
Linux Professional Institute (LPI)
Linux Essentials, Linux
Linux Essentials certification from the Linux Professional Institute, completed in 2025.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Skills
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