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Kavon Higdon

@kavonhigdon

Senior Data Analyst at Adobe who improved data pipeline reliability and contributed to $5,000 in cost savings.

At Adobe, I consult with business and technical stakeholders to turn operational requirements into analytics and reporting solutions. I investigated a call-routing pipeline issue across source systems, transformations, and reporting, and my work identifying agent-allocation discrepancies contributed to approximately $5,000 in cost savings.

At Dell Technologies, I developed executive Power BI dashboards and automated recurring management reports with Python, SQL, Talend, and Excel. Earlier, at Liberty Mutual, I analyzed operational data and supported improvements to call-routing accuracy.

Experience

Work history, roles, and key accomplishments

Current

Senior Data Analyst and Consultant

Current

Adobe

Feb 2023 - Present (3 years 8 months)

Consulted with stakeholders to translate requirements into analytical solutions and reporting specifications. Designed and maintained ETL workflows using Talend and SQL, and delivered Tableau dashboards and Excel reports for operational KPIs.

SQL Python Pandas NumPy Talend Tableau MySQL Data Validation ETL KPI Reporting Stakeholder Management

Data Analyst

Dell Technologies

Jan 2020 - Jan 2023 (3 years)

Designed and optimized ETL workflows and developed executive Power BI dashboards for revenue, margin, and retention KPIs. Automated recurring reporting and led data-quality initiatives across enterprise systems.

SQL Python Talend Power BI Tableau MySQL PostgreSQL MSSQL SSAS Data Modeling ETL Data Quality Jira Confluence

Data Analyst

Liberty Mutual

Jun 2017 - Jul 2019 (2 years 1 month)

Performed end-to-end data analysis using SQL, Python, and Excel to identify trends and process improvements. Developed ETL workflows and built Tableau reports to monitor operational KPIs.

SQL MySQL Python Pandas NumPy Excel Talend Tableau Data Analysis ETL KPI Reporting

Education

Degrees, certifications, and relevant coursework

Boston Institute of Data Analytics

Certificate, Data Analytics and Applied AI Sciences

Completed a certification in Data Analytics and Applied AI Sciences covering artificial intelligence, IoT, data science, automation, statistics, and machine learning.

Google

Professional Certificate, Data Analytics

Earned the Google Advanced Data Analytics Professional Certificate, covering data analysis, visualization, hypothesis testing, statistics, and regression analysis.