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Kayley Trafford

@kayleytrafford

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Motivated professional with strong leadership and operational management skills.

United Kingdom

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What I'm looking for

I am looking for a role that challenges me and allows for professional growth.

I am a motivated and adaptable professional known for thriving under pressure and embracing challenges. My detail-oriented approach and eagerness to learn have allowed me to achieve high standards in various roles. I have strong teamwork and leadership skills, which I seek to apply in a dynamic, forward-thinking environment.

In my current role as Studio Manager at Rain City Tattoo Collective, I manage daily operations, client communications, and inventory. I have successfully improved studio efficiency through the implementation of new processes and have led and motivated staff while resolving customer issues professionally. My previous experience as a Prison Officer at HMP Manchester involved ensuring the security and safety of inmates and staff, conducting inspections, and supporting inmate rehabilitation.

With a background in kitchen management and culinary leadership, I have overseen operations at various establishments, including Wholesome Junkies and The Allotment Vegan Eatery. My ability to develop menus, maintain food safety standards, and train junior staff has been instrumental in my success in the food industry.

Experience

Work history, roles, and key accomplishments

Current

Studio Manager

Current

Rain City Tattoo Collective

Jan 2022 - Present (3 years 6 months)

Managed daily operations, client communications, and inventory, significantly improving studio efficiency through new process implementations. Led and motivated staff, adeptly resolving customer issues with professionalism and a focus on satisfaction.

Operations Management Client Communication Inventory Management Conflict Resolution Process Improvement

Prison Officer

HMP Manchester

Jan 2021 - Dec 2022 (1 year 11 months)

Ensured the security and safety of inmates and staff through diligent oversight and adherence to protocols. Conducted regular inspections, effectively resolved conflicts, and actively supported inmate rehabilitation efforts.

Security Operations Conflict Resolution Safety Inspections Rehabilitation Support

Kitchen Manager

Wholesome Junkies

Jan 2020 - Dec 2021 (1 year 11 months)

Oversaw comprehensive kitchen operations, including menu development and staff supervision, ensuring high standards of food quality and service. Maintained meticulous inventory control and upheld stringent food safety standards while successfully minimising waste.

Staff Supervision Inventory Control Food Safety

Head Chef

The Allotment Vegan Eatery

Jan 2019 - Dec 2020 (1 year 11 months)

Led the kitchen team, developing innovative plant-based menus that enhanced the dining experience. Managed all aspects of kitchen operations, ensuring strict compliance with food safety regulations and providing comprehensive training to junior chefs.

Kitchen Leadership Operations Management Staff Training

Kitchen Supervisor

Vrev Vegan Diner

Jan 2018 - Dec 2019 (1 year 11 months)

Supervised staff and managed kitchen operations efficiently during peak hours, ensuring smooth service delivery. Assisted with critical menu preparation tasks and contributed to effective stock management to maintain optimal inventory levels.

Kitchen Supervision Operations Coordination Stock Management Team Leadership

Kitchen Manager

Earthlings

Jan 2016 - Dec 2018 (2 years 11 months)

Managed all aspects of kitchen operations, ensuring efficiency and high standards. Oversaw inventory, staff, and food preparation.

Inventory Control Staff Supervision Food Preparation

Warehouse Operative

AAH Enterprise Pharmaceuticals

Jan 2014 - Dec 2016 (2 years 11 months)

Performed duties as a Warehouse Operative, managing inventory and ensuring efficient dispatch of pharmaceutical products. Maintained a high level of accuracy in stock handling and order fulfillment.

Warehouse operations Inventory Management Logistics order fulfillment Quality Control

Senior Sales Associate

Gap Inc

Jan 2010 - Dec 2013 (3 years 11 months)

As a Senior Sales Associate, I provided exceptional customer service and managed sales transactions. I also assisted in training new staff members and maintained visual merchandising standards.

Sales Customer Service Merchandising Staff Training Retail Operations Inventory Management

Education

Degrees, certifications, and relevant coursework

University of Bolton

BSc (Hons) Computing & Website Development, Computing & Website Development

Grade: 2:1

Achieved a 2:1 in Computing & Website Development. Studied various aspects of computing and website development.

Stoke-on-Trent Sixth Form College

BTEC National Award in Applied Law, Applied Law

Grade: PASS

Successfully completed the BTEC National Award in Applied Law. Gained foundational knowledge in legal principles and applications.

Clough Hall Technology School

GCSEs, Various

Grade: English Language (B), English Literature (C), Science Double Award (B, C), Art & Design (B)

Achieved GCSEs in English Language (B), English Literature (C), Science Double Award (B, C), and Art & Design (B). Developed a strong foundation in core academic subjects.