Open to opportunities

Kayla Thomas

@kaylathomas1

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Detail-oriented criminal justice graduate with strong analytical skills.

United States

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What I'm looking for

I am seeking a role that allows me to utilize my criminal justice background and analytical skills in a dynamic environment, focusing on public safety and emergency management.

My name is Kayla Thomas, and I am a dedicated professional with a Bachelor of Science in Criminal Justice from Virginia Commonwealth University. With a cumulative GPA of 3.79 and a consistent presence on the Dean’s List, I have developed a strong foundation in criminal law, emergency preparedness, and risk assessment. My academic journey has been complemented by hands-on experience in various roles, where I have honed my skills in detail-oriented tasks and client relationship management.

Currently, I work as a Certified Dog Groomer at Pretty Pups Pet Care LLC, where I apply my keen attention to detail to provide tailored grooming services. My role involves not only delivering precision haircuts but also managing payroll and appointment scheduling, ensuring smooth operations and high client satisfaction. Previously, I served as a Team Lead at American Eagle Outfitters, where I demonstrated strong leadership and customer service skills, guiding my team to enhance the shopping experience for our customers.

Experience

Work history, roles, and key accomplishments

Certified Dog Groomer

Pretty Pups Pet Care LLC

Mar 2021 - Present (4 years 6 months)

Employed keen attention to detail to deliver precision haircuts tailored to each individual's needs. Handled payroll processing and administrative tasks, ensuring accurate compensation and timekeeping for team members.

Pet Grooming Payroll Processing Client Relationship Management

Retail Sales- Team Lead

American Eagle Outfitters

Aug 2020 - Present (5 years 1 month)

Directed and motivated a team throughout daily operations while demonstrating strong leadership and organizational skills. Delivered exceptional customer service by assisting shoppers with product selection, fitting, and styling to ensure a positive in-store experience.

Team Leadership Customer Service Product Knowledge Sales Retail Operations

Education

Degrees, certifications, and relevant coursework

Virginia Commonwealth University

Bachelor of Science, Criminal Justice

Grade: 3.79 GPA

Activities and societies: Relevant Courses: Risk and Vulnerability Assessment, Foundations of Criminal Law, Emergency Planning & Incident Management, Human Societies and Globalization, Intelligence & National Security. Highlighted Research: Comparative Analysis of Terrorist Groups and Shared Behavioral Traits, Geopolitical Ripple Effects of the Israel-Gaza Conflict, Community-Based Violence Reduction Plan: Baltimore, MD.

Completed a Bachelor of Science in Criminal Justice with a minor in Homeland Security and Emergency Preparedness. Achieved a cumulative GPA of 3.79 and was consistently on the Dean's List for all eight semesters. Received a partial academic scholarship.