Open to opportunities

Carrington King

@carringtonking

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Motivated Criminal Justice graduate seeking entry-level Background Investigator role.

United States

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What I'm looking for

I am looking for a role that values analytical skills and ethical practices in personnel evaluation.

I am a motivated and observant Criminal Justice graduate with a Bachelor of Arts in Criminology, Law and Society from George Mason University. My hands-on experience in operational oversight and interpersonal interviewing has equipped me with strong analytical and communication skills. I am eager to apply these skills in an entry-level Background Investigator position, where I can support in-depth case reviews and personnel evaluations.

In my current role as Operations Manager at Escape Room Arlington, I lead day-to-day operations, ensuring compliance with internal policies and documenting irregularities for issue resolution. My experience at TJ Maxx as a Customer Engagement Supervisor has further honed my ability to investigate customer issues, prepare reports, and maintain clear communication with management. I am committed to upholding confidentiality and integrity in all my professional endeavors.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Escape Room Arlington

Apr 2024 - Present (1 year 5 months)

Led day-to-day operations, tracking activity across multiple rooms and documenting irregularities for issue resolution. Trained and supervised team in customer interaction protocols, emergency response, and compliance with internal policies.

Compliance Policies Emergency Response

F&B Associate

DoubleTree by Hilton

Jan 2023 - Nov 2023 (10 months)

Maintained accurate records of inventory and operations under high-pressure conditions. Collaborated with staff and management to ensure accountability and adherence to company policies.

Inventory Management Team Collaboration Record keeping

Customer Engagement Supervisor

TJ Maxx

Dec 2021 - Dec 2022 (1 year)

Investigated customer issues and complaints, preparing reports and recommending action to management. Conducted employee training and monitored procedural adherence and policy compliance.

Report Preparation Compliance Communication

Front Desk Receptionist

Northern Virginia Community College

Jan 2020 - Dec 2021 (1 year 11 months)

Logged visitor information and inquiries while maintaining secure front desk operations. Observed and recorded guest behavior and escalated policy violations.

Sales Associate

Staples

Mar 2021 - Oct 2021 (7 months)

Monitored transaction activity and resolved discrepancies at the point of sale. Handled sensitive customer data while ensuring accuracy in register reconciliation and reporting.

Transaction Monitoring Register Reconciliation Reporting

Education

Degrees, certifications, and relevant coursework

George Mason University

Bachelor of Arts, Criminology, Law and Society

Completed a Bachelor of Arts in Criminology, Law and Society. Developed strong analytical, communication, and compliance-oriented skills to support in-depth case reviews and personnel evaluations.