At Salesforce, I created developer guides, Trailhead projects, release notes, and integration documentation for Salesforce Mobile, validating product changes through hands-on testing before publication. Previously, I led certification for 200+ international Salesforce B2C Commerce partners, reviewing integrations for security, scalability, quality, and platform compatibility.
I've also built React and Python projects including Random Lexicon and an MBTA data ingestion and visualization system. My M.A. in Language Technology combines speech analysis, natural language processing, and machine learning with a long-standing foundation in software engineering and technical writing.
