Kayla Lanier
@kaylalanier
Senior Operations Specialist with expertise in process optimization and efficiency.
What I'm looking for
I am a dedicated Senior Operations Specialist with a proven track record in enhancing operational efficiency and accuracy. Currently, I work at Redhorse Corporation, where I have automated onboarding processes, reducing registration errors by 25%. My role involves managing honorarium payments and directing complex travel programs, ensuring compliance with federal regulations.
Previously, I served as a Senior Program Support Analyst at Insignia Federal, where I optimized task management workflows, resulting in a 30% increase in operational efficiency. My experience as a Business Analyst at Validatek allowed me to develop real-time tracking systems and maintain dashboards that improved project visibility and reporting capabilities. I am passionate about leveraging my skills to drive organizational success and streamline processes.
Experience
Work history, roles, and key accomplishments
Senior Operations Specialist
Redhorse Corporation
Dec 2023 - Present (1 year 6 months)
Automated onboarding processes, reducing registration errors by 25% and enhancing efficiency. Managed honorarium payments for external reviewers, ensuring 100% accuracy and timeliness. Directed complex travel programs, ensuring full compliance with federal regulations.
Senior Program Support Analyst
Insignia Federal
Apr 2023 - Sep 2023 (5 months)
Optimized task management workflows, increasing operational efficiency by 30%. Developed a real-time tracking system for leadership, enhancing visibility and decision-making. Facilitated cross-functional communication, reducing delays in task delegation and completion.
Business Analyst
Validatek
May 2022 - Apr 2023 (11 months)
Analyzed training requirements and automated record-keeping processes for operational teams. Created and maintained dashboards in JIRA and Confluence, enhancing project tracking and reporting capabilities. Produced monthly operational performance reports, ensuring data accuracy for leadership decision-making.
Operations Specialist
Amyx
Dec 2020 - Apr 2022 (1 year 4 months)
Implemented a structured task-tracking system, increasing efficiency in managing departmental priorities. Provided executive-level travel support, ensuring 100% policy compliance for senior leadership. Developed & delivered user training sessions for task management software, increasing adoption by 35%.
Executive Assistant
RDR Inc
Feb 2020 - Dec 2020 (10 months)
Managed executive calendars and scheduled meetings for senior leaders, ensuring optimal time management. Coordinated travel authorizations and vouchers through DTS, achieving a 100% accuracy rate. Organized conferences and events, preparing agendas, meeting spaces, and materials.
COMSEC Security Specialist
Information Management Group
Mar 2019 - Feb 2020 (11 months)
Maintained accountability of secure communication materials, achieving 100% audit compliance. Analyzed and assessed the status of COMSEC programs, recommending process improvements. Oversaw classified information handling and secure destruction, ensuring adherence to strict security protocols.
Mission Controller
United States Air Force
Aug 2010 - Mar 2019 (8 years 7 months)
Administered top-secret document control programs, maintaining 100% compliance with security procedures. Managed top-secret communications, ensuring 100% compliance with national security protocols. Directed emergency response coordination, preserving $50M+ in aircraft assets.
Education
Degrees, certifications, and relevant coursework
Park University
Master of Business Administration, Project Management
2023 - 2025
Pursuing a Master of Business Administration with a focus on Project Management, enhancing skills in strategic planning and operational efficiency.
Park University
Bachelor of Science, Healthcare Management
2018 - 2020
Completed a Bachelor of Science in Healthcare Management, focusing on the administration and management of healthcare systems.
Community College of the Air Force
Associate of Science, Emergency Management
2012 - 2014
Earned an Associate of Science in Emergency Management, gaining knowledge in disaster response and recovery operations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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