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Kayla Lanier

@kaylalanier

Senior Operations Specialist with expertise in process optimization and efficiency.

United States

What I'm looking for

I am looking for a role that challenges me and offers opportunities for growth, collaboration, and impactful contributions.

I am a dedicated Senior Operations Specialist with a proven track record in enhancing operational efficiency and accuracy. Currently, I work at Redhorse Corporation, where I have automated onboarding processes, reducing registration errors by 25%. My role involves managing honorarium payments and directing complex travel programs, ensuring compliance with federal regulations.

Previously, I served as a Senior Program Support Analyst at Insignia Federal, where I optimized task management workflows, resulting in a 30% increase in operational efficiency. My experience as a Business Analyst at Validatek allowed me to develop real-time tracking systems and maintain dashboards that improved project visibility and reporting capabilities. I am passionate about leveraging my skills to drive organizational success and streamline processes.

Experience

Work history, roles, and key accomplishments

RC
Current

Senior Operations Specialist

Redhorse Corporation

Dec 2023 - Present (1 year 6 months)

Automated onboarding processes, reducing registration errors by 25% and enhancing efficiency. Managed honorarium payments for external reviewers, ensuring 100% accuracy and timeliness. Directed complex travel programs, ensuring full compliance with federal regulations.

IF

Senior Program Support Analyst

Insignia Federal

Apr 2023 - Sep 2023 (5 months)

Optimized task management workflows, increasing operational efficiency by 30%. Developed a real-time tracking system for leadership, enhancing visibility and decision-making. Facilitated cross-functional communication, reducing delays in task delegation and completion.

VA

Business Analyst

Validatek

May 2022 - Apr 2023 (11 months)

Analyzed training requirements and automated record-keeping processes for operational teams. Created and maintained dashboards in JIRA and Confluence, enhancing project tracking and reporting capabilities. Produced monthly operational performance reports, ensuring data accuracy for leadership decision-making.

AM

Operations Specialist

Amyx

Dec 2020 - Apr 2022 (1 year 4 months)

Implemented a structured task-tracking system, increasing efficiency in managing departmental priorities. Provided executive-level travel support, ensuring 100% policy compliance for senior leadership. Developed & delivered user training sessions for task management software, increasing adoption by 35%.

RI

Executive Assistant

RDR Inc

Feb 2020 - Dec 2020 (10 months)

Managed executive calendars and scheduled meetings for senior leaders, ensuring optimal time management. Coordinated travel authorizations and vouchers through DTS, achieving a 100% accuracy rate. Organized conferences and events, preparing agendas, meeting spaces, and materials.

Education

Degrees, certifications, and relevant coursework

Park University logoPU

Park University

Master of Business Administration, Project Management

2023 - 2025

Pursuing a Master of Business Administration with a focus on Project Management, enhancing skills in strategic planning and operational efficiency.

Park University logoPU

Park University

Bachelor of Science, Healthcare Management

2018 - 2020

Completed a Bachelor of Science in Healthcare Management, focusing on the administration and management of healthcare systems.

CF

Community College of the Air Force

Associate of Science, Emergency Management

2012 - 2014

Earned an Associate of Science in Emergency Management, gaining knowledge in disaster response and recovery operations.

Tech stack

Software and tools used professionally

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Kayla Lanier - Senior Operations Specialist - Redhorse Corporation | Himalayas