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@kaylahensley
Detail-oriented office administrator with strong sales and customer service skills.
United StatesI am an experienced office administrator and sales professional based in New Orleans, Louisiana. Currently, I work at Louisiana Flooring Company, where I inform customers about various flooring options and manage social media profiles for local and national brands. My role involves drawing and interpreting floor plans, creating estimates, and ensuring smooth communication between vendors, customers, and warehouse employees.
Previously, I served as a Sales Representative at Banana Manor, where I engaged with customers to help them find the perfect rugs for their homes. I developed a deep understanding of weaving techniques and materials, which allowed me to create custom orders that met customer specifications. My experience also includes managing the front-of-house operations at Chiba Sushi, where I ensured guest satisfaction and maintained a high standard of service.
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Work history, roles, and key accomplishments
Louisiana Flooring Company
Apr 2023 - Present (2 years 7 months)
Informed customers about flooring types and managed social media. Drew floor plans, created estimates, and followed up with customers to close transactions. Updated warehouse inventory daily and calculated bi-weekly commissions for sales staff.
Banana Manor
Feb 2021 - Apr 2023 (2 years 2 months)
Engaged with customers to understand their needs and budget, leading to successful rug purchases. Created custom orders and communicated with a weaving facility in India to ensure quality. Managed inventory by receiving, photographing, pricing, and adding items to the store's database and website.
Chiba Sushi
Nov 2017 - May 2019 (1 year 6 months)
Managed the front-of-house operations and served guests at the bar, including making drinks. Monitored and assisted servers with ticket times, guest relations, and food distribution. Oversaw waitstaff, ensuring tasks were completed and guests were satisfied.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education.
ULUndergraduate Studies, General Studies
Undertook undergraduate coursework at the University of Louisiana at Lafayette.
ULUnknown, Unknown
Attended the University of Louisiana at Lafayette.
Software and tools used professionally
United StatesYou can contact Kayla and 90k+ other talented remote workers on Himalayas.
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