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Kayda Williams

@kaydawilliams

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Security Officer at Securipro Ltd., with experience in security operations, customer service, and team leadership.

Jamaica

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As a Security Officer at Securipro Ltd., I work in security operations.

At Sutherland, I worked as a Customer Service Representative from 2023 to 2026.

Before that, I was a Team Leader at Alorica from 2021 to 2023. My experience also includes customer service, team leadership, and administrative tasks.

Experience

Work history, roles, and key accomplishments

Current

Security Officer

Current

Securipro Ltd.

Responsible for security operations and ensuring safety of premises.

Security Operations

Customer Service Representative

Sutherland

Jan 2023 - Jan 2026 (3 years)

Provided customer support and resolved inquiries.

Customer Service

Team Leader

Alorica

Jan 2021 - Jan 2023 (2 years)

Led a team and managed daily operations.

Team Leadership

Education

Degrees, certifications, and relevant coursework

St. Andrew Technical High School

High School Diploma, General Studies

Completed secondary education with subjects including English Language, Mathematics, Principles of Business, Principles of Accounts, Information Technology, Office Administration, Human & Social Biology, and Social Studies.