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@kavishanththurairaja
Highly motivated graduate with expertise in data processing and quality control.
Sri LankaI am a highly motivated graduate with a strong foundation in data processing, cash reconciliation, and quality control. My proficiency in advanced Excel functions and fluency in both Tamil and English have enabled me to excel in various roles, including Process Analyst, Medical Posting Executive, and Operations Associate. I have a proven track record of verifying data accuracy, managing confidential documents, and resolving shipment issues effectively.
Throughout my career, I have been recognized for my achievements, including certifications in cabin crew training and notable sports accolades. My recent role as a Process Analyst at HCL Tech involved managing inbound calls related to asset connectivity and ensuring timely and accurate deliverables. I thrive in cooperative team environments and am committed to meeting departmental deadlines and goals.
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Work history, roles, and key accomplishments
HCL Tech
Dec 2023 - Present (1 year 11 months)
Responsible for processing inbound and outbound calls related to asset connectivity and meter acquisition. Ensured timely and accurate deliverables while supporting meter collection for various contracts. Analyzed and identified solutions to resolve issues in accordance with established service levels.
Legacy Health Care LLC
Apr 2022 - Dec 2023 (1 year 8 months)
Managed daily posting of payments and adjustments, balanced cash, and identified transactions related to unapplied cash. Ensured faster patient billing by moving balances to patient responsibility and rerouting denied claims to the appropriate teams.
WNS Global Services
Dec 2020 - Apr 2022 (1 year 4 months)
Validated personal documents against provided criteria and ensured confidentiality in managing sensitive documents. Worked on processing sophisticated fraud cases while handling multiple detailed requests in a fast-paced environment.
Colombo International Container Terminal
Dec 2020 - Jan 2022 (1 year 1 month)
Worked with a high volume of documents in a fast-paced environment, utilizing Microsoft Word and other software tools for document creation. Resolved problems and improved operations while providing exceptional service under tight deadlines.
Degrees, certifications, and relevant coursework
ECHND, Software Engineer
2023 -
Software and tools used professionally
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