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@katyosborn
Technical Product Manager with 6+ years of experience driving AI, Payments
I am a dynamic and results-driven Technical Product Manager with over 6 years of experience in driving AI, Cloud Computing, Payments, and Digital Transformation. My proven ability to bridge business needs with technical execution ensures that I deliver scalable, secure, and impactful products. As a Certified Scrum Master and PRINCE2 Project Manager, I excel in backlog management, Agile execution, and API-first architectures.
Throughout my career, I have built a strong track record of solving complex challenges and driving AI innovation. At Remote, I developed a billing and payments infrastructure that unlocked $15 million in potential revenue by streamlining transaction efficiency. My leadership in Agile execution has ensured efficient, adaptive, and customer-focused product development, while my expertise in AI and machine learning has set me apart in the fintech landscape.
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Work history, roles, and key accomplishments
Developed a scalable, GDPR-compliant payment orchestration system, enabling global multi-entity billing and improving compliance by 30%. Integrated multiple Payment Service Providers to achieve seamless worldwide pay-in/pay-out coverage.
Led the development of scalable enterprise authentication systems, unlocking $40M in new market expansion. Implemented advanced fraud prevention solutions, reducing annual fraud losses by $2M.
Streamlined SEPA and SWIFT payment operations, reducing processing time by 30%. Established a robust risk monitoring framework, decreasing fraud incidents by 40%.
Enhanced security with biometric authentication and 3DS verification, reducing unauthorized access attempts by 60%. Launched virtual card solutions, increasing user engagement by 25%.
Enhanced AI-driven ticketing features, boosting event publish rates by 6%. Launched ‘Timed Entry’, ensuring safe event operations during COVID-19 and driving a +6% in sales.
Just Eat
Sep 2018 - Nov 2019 (1 year 2 months)
Led the ‘Smart Compensation’ program, revamping global compensation strategies to reduce costs by 20% and increase high-value customer retention by 6%.
Optimised Alexa’s Natural Language Understanding for global rollouts, improving AI accuracy by 12% in non-English markets. Developed AI-driven anomaly detection models.
Led the redevelopment of Amazon’s programmatic video advertising platform, integrating AI-driven ad targeting and cloud-based optimisation, capturing $8M in sales within 12 months.
Degrees, certifications, and relevant coursework
Master of Arts, Politics
2012 - 2012
Software and tools used professionally
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