Katy Osborn

Developed a scalable, GDPR-compliant payment orchestration system, enabling global multi-entity billing and improving compliance by 30%. Integrated multiple Payment Service Providers to achieve seamless worldwide pay-in/pay-out coverage.

Led the development of scalable enterprise authentication systems, unlocking $40M in new market expansion. Implemented advanced fraud prevention solutions, reducing annual fraud losses by $2M.

Streamlined SEPA and SWIFT payment operations, reducing processing time by 30%. Established a robust risk monitoring framework, decreasing fraud incidents by 40%.

Enhanced security with biometric authentication and 3DS verification, reducing unauthorized access attempts by 60%. Launched virtual card solutions, increasing user engagement by 25%.

Enhanced AI-driven ticketing features, boosting event publish rates by 6%. Launched ‘Timed Entry’, ensuring safe event operations during COVID-19 and driving a +6% in sales.

Led the ‘Smart Compensation’ program, revamping global compensation strategies to reduce costs by 20% and increase high-value customer retention by 6%.

Optimised Alexa’s Natural Language Understanding for global rollouts, improving AI accuracy by 12% in non-English markets. Developed AI-driven anomaly detection models.

Led the redevelopment of Amazon’s programmatic video advertising platform, integrating AI-driven ad targeting and cloud-based optimisation, capturing $8M in sales within 12 months.