Open to opportunities

Katusiime Ronah

@katusiimeronah

Message

Experienced Network Engineer with a strong background in project management.

Germany

Message

What I'm looking for

I am seeking a role that allows me to leverage my technical skills and project management experience while contributing to organizational growth and innovation.

I am a highly skilled Network Engineer with over fourteen years of experience in Network Deployment, maintenance, and Operations Engineering. I hold a Master of Business Administration and a Bachelor of Science in Information Technology and Computing. My certifications include Project Management Professional (PMP) and Nokia Certified Network Routing Specialist. Throughout my career, I have successfully managed multidisciplinary projects across various countries in Africa, enhancing customer engagement and satisfaction while ensuring cost-effectiveness.

In my current role as Operations Engineer at C Squared Limited, I lead project management initiatives, coordinate network maintenance, and oversee routine operations across multiple regions. My achievements include spearheading a customer satisfaction survey and implementing effective network performance reporting. I am passionate about leveraging my technical expertise and project management skills to support organizational growth and expansion.

Experience

Work history, roles, and key accomplishments

Current

Operations Engineer

Current

C Squared Limited

Jan 2021 - Present (4 years 5 months)

As an Operations Engineer, I manage network operations across multiple countries, oversee routine maintenance, and lead project management initiatives to enhance customer satisfaction. I coordinate with internal teams and external vendors, handle network faults, and prepare performance reports while ensuring compliance with service level agreements.

Network Operations Project Management Customer Engagement OSPF EIGRP Maintenance performance reporting Fault Management Resource Allocation

Network Deployment Engineer

C Squared Limited

Jan 2018 - Jan 2020 (1 year 11 months)

Led FTTH projects from initiation to handover, managing customer connectivity requests and liaising with design teams. Coordinated with contractors to ensure adherence to specifications and facilitated the acceptance of vendor documentation.

Customer Connectivity Network Design Coordination Contractor Management Documentation Management Network Acceptance Quality Assurance Team Leadership

Center Engineer

Computer Frontiers International

Jan 2013 - May 2019 (6 years 4 months)

Managed the monitoring system for network performance, coordinated fault handling, and facilitated maintenance operations. Provided Level 2 support and participated in a 24x7 call-out rota, ensuring operational efficiency.

Technical Documentation Air Conditioning Management Team Collaboration