Open to opportunities

Katrina Harridan

@katrinaharridan

Detail-focused document processor and customer service professional, skilled in Microsoft Excel tracking and fast, accurate support.

United States

Message

What I'm looking for

I’m looking for a reliable, fast-paced role where I can apply my attention to detail, customer-first communication, and Microsoft Excel skills, while continuing to grow and contribute to smooth daily operations.

I’m a detail-focused document processing and customer service professional with hands-on experience in scanning, digitalization workflows, and organized mail production tracking. At Docufree Corp., I sort and open mail, scan for digitalization, send emails, and use Microsoft Excel to track mail production.

I also bring strong front-of-house and clerical experience—from greeting customers and taking orders to handling cash/card transactions and assisting with phone and email support at the Vineland Board of Education. I’m currently attending Rowan College of South Jersey for my associate’s degree in Forensics, and I enjoy work that rewards reliability, clear communication, and teamwork.

Experience

Work history, roles, and key accomplishments

Document Processor

Docufree Corp.

Jan 2024 - May 2026 (2 years 4 months)

Sorted and opened mail, scanned items for digitalization, and sent emails. Used Microsoft Excel to track mail production.

Sorting Mail Document Scanning Email Microsoft Excel Data Tracking

Server

Buffalo Wild Wings

Sep 2023 - Jan 2024 (4 months)

Greeted customers, took drink and food orders, and served food. Handled cash and card transactions.

Customer Service Order Taking Food Service Cash Handling

Clerk Typist

Vineland Board of Education

Jun 2023 - Sep 2023 (3 months)

Answered phone calls from parents and administrators. Typed emails for her boss and assisted with bus dismissal during the school year.

Phone Support Typing Emails Clerical Support School Operations Support

Customer Service Associate

Wawa

Jul 2021 - Sep 2023 (2 years 2 months)

Made deli customer orders and handled cash/credit transactions. Made coffee and Sizzli breakfast sandwiches.

Deli Order Fulfillment Cash Transactions Credit Card Transactions Coffee Preparation Breakfast Sandwich Prep Customer Service

Server

Mount Holly Diner

Jun 2019 - Oct 2019 (4 months)

Greeted customers, took drink and food orders, and served food. Handled cash and card transactions.

Customer Service Order Taking Food Service Cash Handling

Warehouse Associate

DVFloral

Mar 2019 - Jun 2019 (3 months)

Picked flowers for florist orders and placed them into the correct bins.

Flower Sorting Inventory Bin Organization

Warehouse Associate

Burberry

Nov 2018 - Mar 2019 (4 months)

Packaged clothing and accessory items for customers' orders.

Packaging

Sales Associate

Payless Shoesource

Jul 2017 - Aug 2018 (1 year 1 month)

Sold shoes to customers and processed cash/card transactions. Input information for Payless Rewards.

Retail Sales Cash Handling Customer Service

Volunteer

Inspira Hospital

Jul 2016 - May 2017 (10 months)

Volunteered in multiple departments including Mother/Baby, NICU, Same-day surgery, and the front desk. Assisted with patient support tasks such as comforting babies, helping nurses, and greeting visitors.

Patient Support Front Desk Support NICU Support (Feeding Comforting Infants)Same Day Surgery Check In Support Mother Baby Department Assistance