Kathry Ng'ang'a

I’m a motivated, versatile professional with a background in Human Resource Management, customer service, sales & marketing, data entry, and secretarial support. I’m passionate about people management, client relations, and organizational development.

As a Human Resource Intern at Gacharage Tea Factory (January 2023 – June 2023), I assisted in recruitment and selection processes, maintained employee records, and supported HR documentation. I also participated in employee welfare activities and provided administrative support in HR operations.

In my Customer Service & Administrative Support role at Testimony Hardware and Glassmart Ltd (March 2024 – December 2024), I handled client inquiries and provided timely support. I supported secretarial tasks like filing, typing, and scheduling, performed accurate data entry and record maintenance, and helped with sales and marketing activities through product promotion and client engagement.

I bring strong communication, teamwork, and record-keeping discipline, and I’m confident using Microsoft Office (Word, Excel, PowerPoint). I’m eager to contribute to a dynamic organization while continuously developing my professional skills.