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Katherine Fahey

@katherinefahey

Technical consultant advising private clients on secure data governance, migrations, and infrastructure optimization.

As a Technical Consultant for private and confidential clients, I provide technical advisory services and secure document control under strict NDAs. I audit and optimize digital records across secure cloud platforms while maintaining data integrity.

I architect and execute data migration strategies and system updates to streamline technical workflows. I also troubleshoot remote hardware and software issues independently.

At DEGREED, I managed enterprise incident response queues using Zendesk and Jira, and analyzed Datadog logs to isolate and triage defects for engineering teams. I also resolved enterprise authentication failures and platform access issues.

At KARP ASSOCIATES, I administered VMware vSphere and Horizon View 7 environments, supported migrations to AppVolumes 4, and optimized Golden Images. I also deployed secure remote-work environments using FortiClient VPN, Horizon View, and Avaya telecom infrastructure.

Experience

Work history, roles, and key accomplishments

Current

Technical Consultant

Current

Private / Confidential Clients

Jul 2022 - Present (4 years 3 months)

Delivered high-level technical consulting and secure document control for private clients under strict NDAs. Audited and optimized high-volume digital records across secure cloud platforms, maintaining 100% data integrity.

Technical Advisory Data Architecture Data Governance Systems Integrations Infrastructure Optimization Troubleshooting

Systems and Incident Response Specialist

Degreed

Mar 2021 - Jul 2022 (1 year 4 months)

Managed enterprise incident response queues via Zendesk and Jira, utilizing Datadog log analysis to isolate and triage system defects. Troubleshot and resolved critical enterprise authentication failures, including SSO login issues and administrative platform requests.

Zendesk Jira Datadog Confluence 1Password Slack Zoom Incident Management IAM SSO

Virtualization & VDI Engineer

Karp Associates

Mar 2020 - Jun 2020 (3 months)

Administered enterprise-grade VMware vSphere, Horizon View 7, DEM, and AppVolumes environments, and engineered migration workflows to AppVolumes 4. Managed identity access via Active Directory, Exchange mail servers, Sophos AV, and PRTG monitoring.

VSphere VMWare Horizon DEM App Volumes Active Directory Exchange Sophos PRTG FortiClient Avaya

Infrastructure & NOC Monitoring Engineer

ITSAVVY

Oct 2019 - Dec 2019 (2 months)

Conducted active network and systems monitoring within Windows Active Directory and Office 365/Azure environments. Supported VMware, Citrix, and core network environments and executed technical client migrations to Windows 10.

Active Directory Office 365 Azure VMWare Citrix Windows 10 Ticketing Tools Technical Documentation

Database Programmer & Infrastructure Tech

BRDATA

Aug 2018 - May 2019 (9 months)

Programmed in PL/B and authored Oracle PL/SQL queries to maintain and optimize relational database management systems. Administered user access rights within Active Directory and performed core networking troubleshooting tasks.

PL B Pl SQL Active Directory Networking Windows CMD Technical Documentation

Education

Degrees, certifications, and relevant coursework

CompTIA

CompTIA Security+ (SY0-701), Cybersecurity

In progress for the CompTIA Security+ (SY0-701) certification, with a scheduled exam in August 2026.

Coursera

Google IT Support Professional Certificate, Information Technology

Completed the Google IT Support Professional Certificate in September 2020.

St. Joseph's University

Bachelor of Arts, Computer Information Technology and Psychology

Grade: 3.9/4.0

Activities and societies: PSI CHI Honor Society, EVOLVE Student Leadership Honor Society, Psychology Department Ambassador, Art Club Secretary

Earned a Bachelor of Arts in Computer Information Technology and Psychology with a cumulative GPA of 3.9/4.0, summa cum laude, and departmental honors in both majors.