Katherine Diaz
@katherinediaz
Compassionate professional dedicated to exceptional patient care and support.
What I'm looking for
I am a compassionate and dependable professional with a strong work ethic, recognized for delivering exceptional care and support through empathetic communication and efficient problem-solving. My experience as a receptionist at Inland Periodontics and Avion Dental has honed my skills in managing patient interactions, scheduling appointments, and ensuring the office runs smoothly. I thrive in fast-paced environments and take pride in providing excellent customer service while handling sensitive patient information.
Currently pursuing a BAE in Education Studies at Arizona State University, I maintain a 4.08 GPA and have been honored on the Dean's List. My background as a Certified Dental Assistant and my role as a Troop Leader for the Girl Scouts have further developed my leadership and organizational skills. I am passionate about helping others thrive and am committed to continuous learning and professional growth.
Experience
Work history, roles, and key accomplishments
Receptionist
Inland Periodontics
Oct 2024 - Present (11 months)
Managed high volume calls, scheduled appointments, and handled patient files and payments. Collaborated with co-workers and management to ensure efficient office operations and provided excellent patient care.
Volunteer
FAM Spot
Currently beginning a volunteer role with FAM Spot's High Desert location.
Troop Leader
Girl Scouts of Greater Los Angeles
Aug 2019 - Dec 2025 (6 years 4 months)
Managed and scheduled meetings, created lesson plans, and oversaw Cookie and Fall Product Seasons, generating significant sales. Led a troop of 16 girls, fostering their development and participation.
Receptionist
Avion Dental
Nov 2022 - Nov 2024 (2 years)
Answered high volume calls, scheduled appointments, and managed patient files and sensitive documents. Handled insurance eligibility, claims, billing issues, and treatment coordination.
Assistant/Instructor
RSVP Institute of Etiquette
Sep 2003 - May 2013 (9 years 8 months)
Instructed children in table manners, social skills, and proper dining etiquette. Collaborated with school administrators to provide extracurricular classes and managed student filing.
School Site Council Member
Creek View Elementary
Collaborated with educators and the principal to develop and evaluate the School Plan for Student Achievement. Participated in budget planning, oversight of state and federal funding, and ensured alignment with school priorities.
Education
Degrees, certifications, and relevant coursework
Arizona State University, Online
BAE in Education Studies, Education Studies
Grade: 4.08 GPA (3.8 cumulative)
Activities and societies: Dean’s List member, Honors Society member
Currently attending ASU’s online program full-time, with a planned graduation in Fall 2026. Intend to enter a continuing Master's program with a graduation schedule of Fall 2027. Achieved a 4.08 GPA (3.8 cumulative) and recognized as a Dean’s List member and part of the program's Honors Society.
Concorde, San Bernardino
Certificate, Dental Assisting
Grade: 4.0 GPA
Completed Concorde’s Dental Assisting program with a 4.0 GPA. Received RDA License through the Dental Board of CA in August 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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