Open to opportunities

Katherine Chapman

@katherinechapman

Customer-focused Shift Leader and restaurant team member who creates positive guest experiences and keeps shifts organized.

United States

Message

What I'm looking for

I’m looking for a role where I can create a positive guest experience, keep the workplace organized and stress-free, and set up each shift so my coworkers can succeed.

I focus on creating a positive experience for every guest who walks through the door. I take pride in setting things up so the next shift can succeed.

As a Dunkin’ Donuts Shift Leader (July 2025 to Present), I work to keep the workplace organized and stress-free for my coworkers. My goal is to make each day a little brighter for our guests.

I’ve also built strong front-line experience across roles including Crew Member at Dunkin’ (July 2024 to July 2025) and Cashier roles at Gabe’s and Save Well Market (July 2023 to June 2023, and March 2023 to June 2023). Earlier experience includes a Crew Member position at McDonald’s (November 2021 to March 2022).

I bring a service-first attitude, dependable shift readiness, and a commitment to teamwork. I’m also ServSafe certified (July 2025 to July 2028) and willing to relocate anywhere to continue growing in a fast-paced, guest-focused environment.

Experience

Work history, roles, and key accomplishments

Current

Shift Leader

Current

Dunkin'

Jul 2025 - Present (1 year)

Led shift operations and focused on creating a positive guest experience. Helped ensure the workplace stayed organized and set up for the next shift.

POS systems

Crew Member

Dunkin'

Jul 2024 - Jul 2025 (1 year)

Supported daily restaurant operations while maintaining a positive experience for guests. Worked to keep the workplace organized and help teammates succeed.

POS systems