Kate Phillips

As a detail-oriented business analyst, I bring hands-on experience in supporting operations across the manufacturing, security, and research industries. My expertise lies in CRM management, particularly with Salesforce and HubSpot, and data analytics, where I focus on optimizing contractor performance and streamlining client management. I have a proven track record of managing high-stakes contracts and coordinating cross-functional teams to deliver actionable insights that drive operational efficiency and contract success.

Currently, I serve as a Data Analyst in Change Management at Lanco Group of Companies, where I enhance team performance through in-depth analysis and management of performance metrics. My role involves integrating and streamlining data across multiple platforms to provide a comprehensive view of business operations. I have successfully designed and implemented custom dashboards for strategic sales initiatives and spearheaded change management analytics that have led to optimized organizational outcomes.

Previously, I worked as a Business Analyst and CRM & Analytics Specialist at Extrity Security Service, where I led initiatives to document business processes and uncover financial insights during challenging periods. My experience as a Research Associate and Lab Manager at Mississippi State University further solidified my ability to manage projects effectively, resulting in significant grant funding and operational improvements. I am passionate about leveraging data to inform solutions and drive continuous improvement.