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Kasuba Muchese

@kasubamuchese

Systems Developer at Smart Zambia Institute designing applications and secure local government websites.

At Smart Zambia Institute, I work on information systems development, from assessing user needs to designing and implementing application systems.

I also develop system documentation and inventories to support system maintenance and ease of use, and monitor and evaluate application-system implementation.

For local government, I design and develop secure, accessible websites that can adapt to changing communications and digital needs.

Earlier, I supported network monitoring, web and email systems at Zambia Telecommunications Company Limited (ZAMTEL), and user needs and business applications at Electrical Maintenance Limited. My experience also includes Microsoft Dynamics NAV, Windows Server, Linux, Java, JavaScript, CSS and HTML.

Experience

Work history, roles, and key accomplishments

Current

Systems Developer

Current

Smart Zambia Institute

Oct 2022 - Present (3 years 11 months)

Designed, developed, and implemented application systems to promote innovation and efficient service delivery. Conducted user needs assessments and developed system documentation and inventory.

Systems Development Systems Analysis Documentation Monitoring and Evaluation Web Development Design

Information Technology Officer

Electrical Maintenance Limited

Mar 2022 - May 2022 (2 months)

Resolved user issues in a timely manner and managed end user needs. Administered Microsoft Dynamics NAV, Windows servers, and maintained hardware and software inventory.

Microsoft Dynamics NAV Windows Server Hardware Support Software Licensing NVR

Systems Administrator & Support Expert

Zambia Telecommunications Company Limited

Mar 2021 - Dec 2021 (9 months)

Managed Network Monitoring System (NMS) Tools, Web and Email Systems to ensure 99.5% availability. Implemented services such as domain registration, web hosting, and email hosting, and provided customer support.