Kashish Sondhiya
@kashishsondhiya1
Customer Support Associate at Technotask Business Solutions, maintaining CRM records and resolving customer queries accurately.
IndiaWhat I'm looking for
At Technotask Business Solutions, I handle customer queries, maintain CRM records, and complete data entry and documentation. I also coordinate with internal teams to resolve issues.
Previously, as a Computer Operator at Smart City, I managed document verification and record maintenance and prepared official documents. I’m seeking a role in banking or finance where I can use my customer service, data management, and operations skills.
Experience
Work history, roles, and key accomplishments
Customer Support Associate
Technotask Business Solutions
Jan 2023 - Present (3 years 9 months)
Handled customer queries and delivered timely, accurate resolutions. Maintained and updated CRM records with high precision and coordinated with internal teams for issue resolution.
Computer Operator
Smart City
Jan 2021 - Dec 2022 (1 year 11 months)
Managed document verification and record maintenance. Prepared and formatted official documents while maintaining data accuracy and confidentiality.
Information Security Support (Training)
Credlawn India Pvt. Ltd.
Gained knowledge of data protection and risk management. Learned basic information security practices.
Education
Degrees, certifications, and relevant coursework
Rani Durgavati University
Bachelor of Commerce, Commerce
2018 - 2021
Pursued Bachelor of Commerce with specialization in Taxation from 2018 to 2021.
M.P. Board
12th, General
Completed 12th grade from M.P. Board in 2018.
M.P. Board
10th, General
Completed 10th grade from M.P. Board in 2016.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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