saranya lakshmi

I am an enthusiastic professional with over a year of experience in data entry and customer service. My journey began at Concord Logistics, where I honed my skills in preparing and verifying complex data, maintaining confidential databases, and ensuring data accuracy. I take pride in my ability to handle work pressure and resolve customer inquiries effectively, which has helped me build strong relationships and drive brand loyalty.

Following my role at Concord Logistics, I joined HDFC Bank as an Assistant Manager in the Credit Card Email Management Team. Here, I maintained customer accounts, managed queries, and ensured prompt resolutions to customer complaints. My experience in utilizing CRM systems and my commitment to protecting the brand's reputation have been key to my success in this role. I am passionate about continuous learning and am eager to apply my skills in a challenging environment.