Kashianah Azard
@kashianahazard
Dedicated administrative assistant with expertise in customer service and management.
What I'm looking for
I am a dedicated Administrative Assistant with over five years of experience in customer service and professional real estate assistance. My strong background in management, scheduling, and problem-solving has equipped me with the skills necessary to excel in fast-paced environments. I pride myself on my ability to communicate effectively in four languages, which allows me to connect with diverse clients and colleagues.
Currently, I work as a Remote Bilingual Customer Service Representative, where I provide support in French, Spanish, English, and Haitian Creole. I focus on resolving customer issues efficiently while adhering to HIPAA regulations and company policies. Additionally, I have gained valuable experience as a Professional Real Estate Assistant, where I assisted with transactions and client communications, ensuring a smooth process for all parties involved.
As I continue to grow professionally, I am pursuing a Google Cybersecurity Professional Certificate to expand my skill set further. I am passionate about leveraging my administrative skills and language proficiency to contribute positively to any organization.
Experience
Work history, roles, and key accomplishments
Bilingual Customer Service Representative
Remote
Jan 2018 - Present (7 years 5 months)
Providing customer support in multiple languages, resolving issues, and ensuring high satisfaction rates while adhering to HIPAA regulations.
Assistant Manager
Dumfries Business
Jun 2023 - May 2024 (11 months)
Supervised team operations, managed schedules, and handled administrative tasks to optimize business performance.
Professional Real Estate Assistant
Dumfries Real Estate
May 2023 - Apr 2024 (11 months)
Assisted with real estate transactions, document preparation, and client communications while providing bilingual support.
Education
Degrees, certifications, and relevant coursework
Professional Certificate, Cybersecurity
2023 - 2025
Currently pursuing a Google Cybersecurity Professional Certificate to enhance skills in cybersecurity and IT security practices.
Real Estate Institute
Professional Certificate, Real Estate
2023 - 2023
Completed a Professional Real Estate Assistant Certificate program, focusing on real estate transactions, document preparation, and client communications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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