KA
Open to opportunities

Kashianah Azard

@kashianahazard

Dedicated administrative assistant with expertise in customer service and management.

United States

What I'm looking for

I seek a role that values teamwork and offers opportunities for growth.

I am a dedicated Administrative Assistant with over five years of experience in customer service and professional real estate assistance. My strong background in management, scheduling, and problem-solving has equipped me with the skills necessary to excel in fast-paced environments. I pride myself on my ability to communicate effectively in four languages, which allows me to connect with diverse clients and colleagues.

Currently, I work as a Remote Bilingual Customer Service Representative, where I provide support in French, Spanish, English, and Haitian Creole. I focus on resolving customer issues efficiently while adhering to HIPAA regulations and company policies. Additionally, I have gained valuable experience as a Professional Real Estate Assistant, where I assisted with transactions and client communications, ensuring a smooth process for all parties involved.

As I continue to grow professionally, I am pursuing a Google Cybersecurity Professional Certificate to expand my skill set further. I am passionate about leveraging my administrative skills and language proficiency to contribute positively to any organization.

Experience

Work history, roles, and key accomplishments

RE
Current

Bilingual Customer Service Representative

Remote

Jan 2018 - Present (7 years 5 months)

Providing customer support in multiple languages, resolving issues, and ensuring high satisfaction rates while adhering to HIPAA regulations.

DB

Assistant Manager

Dumfries Business

Jun 2023 - May 2024 (11 months)

Supervised team operations, managed schedules, and handled administrative tasks to optimize business performance.

Education

Degrees, certifications, and relevant coursework

Google logoGO

Google

Professional Certificate, Cybersecurity

2023 - 2025

Currently pursuing a Google Cybersecurity Professional Certificate to enhance skills in cybersecurity and IT security practices.

RI

Real Estate Institute

Professional Certificate, Real Estate

2023 - 2023

Completed a Professional Real Estate Assistant Certificate program, focusing on real estate transactions, document preparation, and client communications.

Tech stack

Software and tools used professionally

Interested in hiring Kashianah?

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Kashianah Azard - Bilingual Customer Service Representative - Remote | Himalayas