Karthik Haramagatti

I am a detail-oriented finance professional with over two years of experience in loan processing, payment settlement, and mortgage operations at a leading finance services firm.

I specialize in KYC, AML and CDD checks, conducting thorough document verification and video KYC to meet regulatory and internal compliance standards. I have supported digital onboarding and app-based loan applications while collaborating closely with sales and credit teams.

I resolve customer queries and disputes through face-to-face, phone, and digital channels, prioritizing customer comfort and satisfaction while meeting branch-level performance targets for processing accuracy and turnaround time. I am proficient with MS Office, Power BI, CRM, SFDC, NPCI Portal, YRM, and Planet App, which I use to streamline operations and reporting. My approach combines critical thinking, cross-functional collaboration, and meticulous attention to regulatory documentation.

I am looking to apply my KYC, compliance, and digital onboarding expertise to roles that demand accuracy, regulatory rigor, and excellent customer experience.