Open to opportunities

Karthikeyaraman Mudliyar

@karthikeyaramanmudli

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IT infrastructure lead specializing in Active Directory and Azure IaaS operations.

India

Message

What I'm looking for

I seek a senior infrastructure role focusing on AD/Azure operations, incident ownership, team mentoring, and opportunities to lead migrations and cloud reliability initiatives.

I am an IT infrastructure specialist with 14+ years of hands-on experience in Active Directory, Windows Server platforms and Azure IaaS, focused on delivering L3 support, migrations, disaster recovery and automation using PowerShell. I hold multiple Microsoft certifications including MCP, MCSA (Messaging) and Azure Fundamentals and have led transition, CAB and SLA-driven operations for large global clients.

I have successfully planned and executed AD migrations, designed datacenter and office server/network architecture, managed Azure VM, VNET, Load Balancer and Backup configurations, and supported Endpoint/Antivirus and print services. I thrive in collaborative teams, mentor L1/L2 engineers, own critical incidents and produce process documentation to improve reliability and operational efficiency.

Experience

Work history, roles, and key accomplishments

Lead Consultant

ITC Infotech India Ltd.

May 2024 - Dec 2024 (7 months)

Provided L3 Active Directory and Azure IaaS support for British American Tobacco, led daily huddles, managed incidents/changes and owned critical incident resolution during transitions. Implemented Entra ID sync, Intune policies and Azure AD/VM/Networking configurations to maintain SLA adherence.

Active Directory IaaS Entra ID Intune PowerShell

Technical Service Engineer

Fujitsu Consulting India Pvt Ltd.

Dec 2021 - Nov 2023 (1 year 11 months)

Delivered L3 support for a Belgium client, ran daily team planning, handled incidents/changes, created WLI/process docs and coordinated critical incident resolution and print service troubleshooting. Supported transition takeovers and handovers.

Active Directory L3 Support Incident Management CAB SLA Management

Active Directory Consultant

Atos Global IT Solutions

Jan 2019 - Nov 2021 (2 years 10 months)

Provided dedicated AD and Windows server support for EU and AUS clients, managed BAU activities, led CAB changes and migrations, and prepared client transitions and knowledge transfers on the Continuum platform.

Active Directory Windows Server CAB SLA Management Troubleshooting

Support Engineer Tier 3

Continuum

Jul 2016 - Jan 2019 (2 years 6 months)

Provided 24x7 L3 directory services and Azure IaaS support, configured VMs, networking, backups and ASR, managed Azure monitoring/automation and led AD DNS/DFSR/replication troubleshooting and disaster recovery tasks.

IaaS Active Directory DNS Disaster Recovery PowerShell

Sr. System Administrator

HCL Infosystems Ltd.

Jul 2015 - Jul 2016 (1 year)

Provided L2/L3 server support and NOC operations for data center customers, managed backups, vendor coordination, firmware/asset management and enterprise monitoring to ensure SLA compliance.

Backup CA Tools Vendor Management Asset Management Troubleshooting

System Administrator

Havas Worldwide

Aug 2008 - Jul 2015 (6 years 11 months)

Administered IT infrastructure for multi-office environments, led AD2003->2008 migrations, mailbox moves, backup implementation and network/server room architecture for new offices supporting ~150 users.

Active Directory Lotus Notes Symantec Backup Network Architecture Endpoint Protection Backup

Customer Support Engineer

Euro RSCG Advertising Pvt. Ltd.

Jul 2006 - Jul 2008 (2 years)

Provided hardware/software support, network administration and Lotus Notes troubleshooting for ~160 users, handled office setups and user data backup/restore and custom application support.

Lotus Notes Data Backup