KARTHI KEYAN A
@karthikeyana
Results-driven operations leader, currently a Team Leader at Delhivery, driving delivery accuracy and team performance.
What I'm looking for
I’m currently a Team Leader (TL) at Delhivery, where I lead and manage a team of 15+ delivery associates in last-mile operations. I oversee 1,000+ shipments per day, monitor performance against delivery timelines and service quality benchmarks, and coordinate with warehouse and operations teams to optimize dispatch processes and routing efficiency.
Previously, I served as a Supervisor at PUMA Sports Pvt. Ltd., assisting the Store Manager with inventory management, staffing, customer service, and training. I drove sales through merchandising and product placement, analyzed sales data and inventory levels for stock optimization, and resolved customer complaints professionally to protect a positive shopping experience—backed by my hands-on foundation as a Warehouse Associate at Amazon CJB1 Hub, including order fulfillment, inventory checks, and safety-focused warehouse work.
Experience
Work history, roles, and key accomplishments
Team Leader (TL)
Delhivery
Oct 2025 - Present (8 months)
Led a team of 15+ delivery associates in last-mile operations, handling 1,000+ shipments per day while maintaining accuracy and on-time delivery. Coordinated with warehouse/ops teams to improve dispatch and routing efficiency and resolved customer/operational issues to minimize delays.
Supervisor
Puma Sports Pvt. Ltd.
Dec 2024 - Sep 2025 (9 months)
Assisted the Store Manager in overseeing daily store operations, including inventory management, staffing, and customer service. Supervised and trained associates, drove sales through merchandising/product placement, analyzed sales and inventory levels, and handled customer complaints professionally.
Warehouse Associate
Amazon
Nov 2023 - May 2024 (6 months)
Operated warehouse equipment (forklifts and pallet jacks) to support product movement and maintained a safe, organized work area. Managed order fulfillment (picking, packing, and shipping), performed inventory checks, and met tight deadlines while collaborating with the team.
Education
Degrees, certifications, and relevant coursework
Karpagam Academy of Higher Education
Master of Business Administration (MBA), Management Information Systems, Logistics & Supply Chain Management
2021 - 2023
Grade: 8.1%
Completed an MBA focusing on Management Information Systems, Logistics & Supply Chain Management from June 2021 to April 2023.
NGM College of Arts & Science
Bachelor of Computer Application (BCA), Computer Applications
2018 - 2021
Grade: 7.1%
Earned a Bachelor of Computer Application (BCA) from NGM College of Arts & Science (Pollachi) from 2018 to 2021.
RKRGRKSMatric Higher Secondary School, Udumalpet
Higher Secondary Certificate (HSC), Higher Secondary Education
2017 - 2018
Grade: 60%
Completed HSC (State Board) at RKRGRKSMatric Higher Secondary School, Udumalpet, during 2017 to 2018.
RKRGRKSMatric Higher Secondary School, Udumalpet
Secondary School Leaving Certificate (SSLC), Secondary Education
2015 - 2016
Grade: 80%
Completed SSLC at RKRGRKSMatric Higher Secondary School, Udumalpet, during 2015 to 2016.
Availability
Location
Authorized to work in
Job categories
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