KKKarleen Kasha
@karleenkasha
Driven Area Manager of Operations with expertise in efficiency and growth.
United StatesWhat I'm looking for
I am a driven Area Manager of Operations with a proven track record within the VIO Med Spa Franchise. My expertise lies in operational efficiency, sales training, and strategic planning, where I have significantly enhanced customer service and streamlined operations. My leadership and outstanding communication abilities have fostered team success and business growth.
In my current role at VIO Med Spa, I set up operational structures at two Michigan locations and developed strategies to improve customer service while reducing costs. I monitor performance metrics and collaborate with other managers to align initiatives with the company's strategic vision. My previous experience as a Brand Manager and Practice Manager has equipped me with a comprehensive understanding of logistics management and digital marketing, allowing me to effectively engage with patients and drive brand awareness.
Experience
Work history, roles, and key accomplishments
Area Manager of Operations
VIO Med Spa
Nov 2022 - Present (2 years 8 months)
Set up operational structures at two Michigan locations in an initial managerial position. Developed strategies to improve customer service, reduce costs, and increase efficiency of operations.
Practice Manager
Feet First Podiatry
Feb 2019 - Nov 2022 (3 years 9 months)
Assisted front desk staff with answering phones, scheduling and confirming appointments, maintaining medical records, processing payments, and insurance verifications. Performed suture/cast removals, wound care wrapping, injectable preparations with accurate dosage, and X-rays for diagnostic purposes.
Brand Manager
Allure Medical
Jan 2021 - Nov 2022 (1 year 10 months)
Analyzed competitors' brands and products to develop unique positioning for the aesthetic company's offerings. Created content for social media campaigns, website copy, brochures, press releases, and other marketing materials.
Education
Degrees, certifications, and relevant coursework
Oakland University
Bachelors, Health Science Studies
Studied Health Science Studies at Oakland University. Gained foundational knowledge in health-related fields.
Macomb Community College
Associates, General Studies
Completed General Studies at Macomb Community College, building a broad educational foundation.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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